风险管理在神经内科患者中的应用  

The application of risk management in the patients of Neurology

作　　者：张建璞[1] 马岩晓[1] 王盼盼[1] 

机构地区：[1]河南省新乡市中心医院神经内科,新乡市453000

出　　处：《护理实践与研究》2017年第23期117-119,共3页Nursing Practice and Research

摘　　要：目的:探讨风险管理理念在神经内科患者中的应用效果。方法:选取2016年1月~2017年1月在我院神经内科住院的患者100例,将其随机等分为观察组和对照组。对照组患者接受神经内科常规护理,观察组患者在常规护理基础上增加风险管理,比较两组患者在神经内科不良事件认知率和对临床护理工作满意率。结果:观察组患者对神经内科各项住院不良风险事件的认知率、满意率高于对照组(P<0.05),护患纠纷发生率低于对照组(P<0.05)。结论:风险管理联合神经内科常规护理能明显提高住院患者对风险事件的认知率以及对服务态度的满意率,更能凸显患者对疾病的知情权和缓解紧张的护患关系,在临床护理工作中具有积极意义,值得推广应用。Objective: To explore the application effect of the concept of risk management in the patients of Neurology. Methods: A total of 100 neurological inpatients in our hospital from January 2016 to January 2017 were selected and randomly and equally divided into observation group and control group. The patients in the control group received conventional neurological nursing,and those in the observation group received risk management on the basis of conventional nursing. The cognition rate of adverse events and satisfaction rate of clinical nursing in the two groups were compared. Results: The cognition rate of various inpatient risk events and satisfaction rate of patients in the observation group were higher than those in the control group( P < 0. 05),and the incidence of nurse-patient dispute was lower than that in the control group( P < 0. 05). Conclusion: Risk management combined with conventional neurological nursing can significantly enhance the cognition rate of risk events as well as the satisfaction rate of clinical nursing of inpatients,and can further highlight patients' right to know the disease and ease the tense nurse-patient relationship. It is of positive significance in clinical nursing,and is worthy of popularization and application.

关 键 词：风险管理 常规护理 神经内科 应用价值 

分 类 号：R473.74[医药卫生—护理学]