现场管理-工作关系课程在护士长人际技能培训中的应用  

Application of Training Within Industry-Job Relations(TWI-JR)to interpersonal skills training for head nurses

作　　者：肖仁梅[1] 周雯婷[2] 严莉[1] 陈永琴[1] 贺世春[1] 

机构地区：[1]重庆三峡中心医院质控部,重庆404000 [2]重庆三峡医药高等专科学校护理系

出　　处：《护理学杂志》2017年第22期64-67,共4页Journal of Nursing Science

基　　金：重庆市卫生计生委医学科研项目(2015MSXM127)

摘　　要：目的探索应用现场管理-工作关系培训课程对护士长进行人际技能培训的效果。方法将65名临床科室护士长随机分成观察组(33名)和对照组(32名)。对照组按常规培训方法,观察组在常规培训基础上应用现场管理-工作关系课程进行培训。培训前、后对两组护士长人际技能进行360°评价。结果培训后观察组人际技能评价得分显著高于对照组(P<0.05,P<0.01)。结论现场管理-工作关系培训课程能有效提高护士长人际技能。Objective To explore the effect of TWI-JR course to train interpersonal skills for head nurses. Methods A total of 65 head nurses were randomized into a control group of 32 and an experimental group of 33, receiving either conventional training or TWI JR training. Interpersonal skills of head nurses in both groups were evaluated using 360-degree evaluation before and after the training. Results The experimental group had significantly higher scores of interpersonal skills than the control group （P〈0.05, P〈0.01）. Conclusion TWI-JR course can improve interpersonal skills of head nurses.

关 键 词：现场管理 工作关系 护士长 人际技能 培训教育 

分 类 号：R47[医药卫生—护理学] G424.1[医药卫生—临床医学]