哈尔滨市综合医院护理管理人员工作现状分析  

The basic work status of nurse administrators in Harbin comprehensive hospital

作　　者：李双双[1] 刘明珠[1] 杨玥玫 李洋[1] 张博[1] 唐伟[1] 

机构地区：[1]哈尔滨医科大学附属第一医院眼科视光学中心,150001

出　　处：《中国实用护理杂志》2017年第35期2771-2774,共4页Chinese Journal of Practical Nursing

摘　　要：目的通过对哈尔滨市辖区综合医院护理管理人员工作现状进行调查，评估哈尔滨市护理管理人员工作现状，为哈尔滨市医疗机构护理管理人员的培养提供基础性数据参考与依据。方法采用问卷调查法对哈尔滨市5家三级甲等公立医院150名护理管理者社会基本人口学情况、培训情况、工作内容、工作压力及强度进行调查。调查数据采用EpiData3．1和Excel2010软件建立数据库、输入、作图、分析。结果哈尔滨市三级甲等公立医院护理管理人员基本素质良好，普遍完成的工作内容包括根据科室实际进行人员分工与排班、负责病区物品、器材、药品管理、负责完成科室、医院护理部交给的其他工作任务；85％（127／150）的护理管理人员承担科室护理管理工作同时承担临床护理工作；62％（93／150）的护理管理人员认为工作处于满负荷状态；多数护理管理人员认为工作压力较大，其压力源主要来源于护患关系紧张、工作责任、工作负荷；护理管理人员培训内容主要集中于护理技能与专业知识，培训形式主要为专家讲座、集中授课、实践训练，迫切需要加强对风险管理、压力管理、心理学、管理学知识的培训。结论哈尔滨市综合医院护理管理人员基本素质良好，但与国际上对护理管理人员核心能力的要求仍存在差距。提示医院管理者应重视对护理管理人员构建系统化培养体系，加强护理管理核心能力的构建与培养。Objective Through the investigation of the status quo of the nursing staff in the general hospitals in Harbin, the present situation of the nursing managers in Harbin is evaluated, which provides the basis for the medical staff management, continuing education and training direction of Harbin medical institutions. Methods The social basic demographic situation, training, work content, work pressure and strength of 150 nursing managers in the Harbin general hospital were investigated by self- designed questionnaire. Survey data using EpiData3.1 and Excel 2010 software to establish a database, input, mapping, analysis. Results The nursing management personnel basic quality was good. Generally included department based on the actual work of the complete personnel division of labor and scheduling, responsible for items, equipment, drugs, ward management, responsible for other work assigned by department, hospital care tasks. 85% （127/150） of the staff undertook the nursing management of the department and undertook clinical nursing work;62%（93/150） of nursing managers believed that work was at full load. Most care managers thought the work pressure was higher. The stress source was mainly from the tension, responsibility and workload of the patient. The training of nursing managers focused on nursing skills and professional knowledge. The training form was mainly for expert lectures, intensive teaching and practical training. There was an urgent need to strengthen training on risk management, stress management, psychology, and management knowledge. Conclusions The basic quality of nursing management personnel in Harbin comprehensive hospital is good, but there is still a gap between the requirements of the international nurses＇ core competence, hospital managers should attach importance to constructing systematic training system for nursing management personnel, and strengthen the construction and cultivation of core competence of nursing management.

关 键 词：护士长 护理管理人员 

分 类 号：R47[医药卫生—护理学]