转向外部:大学图书馆学科服务的新方法  

Turning Outward: A New Approach to Academic Library Outreach

作　　者：梅丽莎.贾斯特 李娜[2] 

机构地区：[1]美国罗格斯大学图书馆 [2]上海财经大学图书馆

出　　处：《图书馆杂志》2018年第2期78-81,共4页Library Journal

基　　金：上海财经大学图书馆2014年第二届"全球化视野.大学图书馆馆长论坛"的学术成果之一

摘　　要：随着纲目购书和用户驱动采购越来越多地被采用,传统图书馆员"书目专家"的角色逐渐减弱,迫使图书馆朝着一个更侧重于互动和参与的联络工作模式转型。罗格斯大学图书馆正在使用一个由哈伍德公共创新研究所开发,用来确定馆员和用户的需求和愿望的模型,实施"转向外部"的过程。罗格斯大学图书馆已经针对本科生、研究生和国际学生这三个群体开展对话,随后把谈话记录进行整理,划分主题,并进行总结。"转向外部"的成果帮助罗格斯大学图书馆重新定义图书馆员的角色,精心制作新的职务说明,为图书馆服务的组织结构革新迈出重要的一步。本文主要阐述转型过程、具体措施、目前的成果,以及未来的计划。As vendor approval plans and patron-driven acquisitions become increasingly popular, traditional role of ＂bibliographer＂ diminishes, and libraries are moving towards a model where liaison work focuses more on interaction and engagement. The Rutgers University Libraries are ＂turning outward＂-a process to identify the needs and aspirations of our community（users and staff）-using a model developed by the Harwood Institute for Public Innovation. So far, the Rutgers University Libraries have hosted community conversations with three key groups： undergraduate student community, graduate student community, and global community. After the conversations, the librarians took transcripts from all of the conversations and themed them. Then we used the themes to create a brief summary of what we heard. The outcomes of these efforts have helped us redefine the roles of our librarians, craft new job descriptions, and take significant steps towards a new organizational structure for public services. This paper tell about the process and our resulting actions and outcomes, as well as some future plans.

关 键 词：转向外部 学科服务 大学图书馆 

分 类 号：G252[文化科学—图书馆学] G258.6