基于附加时间效用的休假排队顾客决策分析  

Decision Analysis of Customers in Vacation Queueing Systems Based on Additive Time Effects

作　　者：王晓[1] 李继红[2] 

机构地区：[1]晋中学院,榆次030600 [2]山西大学经济管理学院,太原030006

出　　处：《计算机科学》2016年第S1期568-570 576,共4页Computer Science

摘　　要：在休假排队服务系统中引入了附加时间效应,从顾客决策角度得到了个体均衡和社会最优两种情形下的顾客均衡进入概率,并对比了两种概率的关系,结果说明服务系统中只关注个人利益往往会造成机构更大的拥塞,影响整体社会效益。为使个体利益和社会最优平衡,从事前(服务前)收费的角度获得了顾客的固定进入费用,并基于事后(服务后)收费的原则提出了3种可变进入费用,以保证机构以不同的方式合理定价收费。In this paper,the additive time effect was introduced into the vacation queueing system.From the view of customers' decision,two entry probabilities in the equilibrium and social optimality are obtained to present the relationship between two probabilities which shows that more concerns to personal benefit will induce to a heavier system load and affect the social benefits.To parallel personal and social benefits,the fixed entry fee is given based on the ex-ante externalities and three variable entry fees are presented from the view of ex-post externalities to enable the different companies to apply different fee mechanisms.

关 键 词：休假排队 附加时间 进入概率 社会最优 事后费用 

分 类 号：O226[理学—运筹学与控制论]