智能时代人机交互的一些思考  

Thoughts on human-computer interaction in the age of artificial intelligence

作　　者：范俊君 田丰[1,2,3] 杜一 刘正捷[5] 戴国忠[1] Junjun FAN;Feng TIAN;Yi DU;Zhengjie LIU;Guozhong DAI(Beijing Key Laboratory of Human-Computer Interaction, Institute of Software, Chinese Academy of Sciences, Beijing 100190, China;State Key Laboratory of Computer Science, Institute of Software, Chinese Academy of Sciences, Beijing 100190, China;College of Computer and Control, Chinese Academy of Sciences University, Beijing 100049, China;Computer Network Information Center, Chinese Academy of Sciences, Beijing 100190, China;College of Information Science and Technology, Dalian Maritime University, Dalian 116026, China)

机构地区：[1]中国科学院软件研究所人机交互北京市重点实验室,北京100190 [2]中国科学院软件研究所计算机科学国家重点实验室,北京100190 [3]中国科学院大学计算机与控制学院,北京100049 [4]中国科学院计算机网络信息中心,北京100190 [5]大连海事大学信息科学技术学院,大连116026

出　　处：《中国科学：信息科学》2018年第4期361-375,共15页Scientia Sinica(Informationis)

基　　金：国家重点研发计划(批准号:2016YFB10011405);国家自然科学基金(批准号:61232013;61422212;61402435;61572479);中国科学院前沿科学重点研究计划(批准号:QYZDY-SSW-JSC041)资助项目

摘　　要：在信息技术迅猛发展的背景下,人工智能的爆发及在诸多行业的成功应用再次引发人们对计算机全方位为人类服务的美好想象.然而,作为人与计算机之间信息沟通的桥梁和以人为中心指导系统开发的方法论,人机交互没有得到应有的同步发展,其瓶颈效应日益彰显.究其原因,可以归纳为以下两点:一是没有吸取好历史的发展经验;二是智能时代下应用场景的变化导致新的需求,对人机交互提出了巨大的挑战.本文回顾了人机交互的发展历史,重点讨论了人机交互的发展模式、心理学模型、交互界面、交互设计原则和研究框架等多个核心问题,并总结了当前人机交互出现的重要思想理论,提出在智能时代下对人机交互未来发展必要的讨论和思考.With the rapid development of information technology, the extensive development of artificial intelligence and its successful applications in several industries have given rise to great imaginations of providing computer services to human beings once again. However, as the interface of information communication between humans and computers-human-computer interaction-has not been properly developed, the resulting bottleneck effect has become increasingly evident. The reasons for this can be summarized as follows： （1） lack of learning history of the development experience; and （2） changes in the application scenarios in the age of artificial in- telligence result in new demands, which presents a huge challenge to human-computer interaction. This paper presents a review of the history of the development of human-computer interaction, focuses on the core issues of human-computer interaction, and summarizes the important theory of thoughts. Lastly, we present some necessary discussions and reflections on the future development of human-computer interaction.

关 键 词：人机交互 用户界面 心理学模型 研究框架 人工智能 

分 类 号：TP11[自动化与计算机技术—控制理论与控制工程]