基于Bots的人机交互界面范式  

Interface paradigm of Bots-based human-computer interaction

作　　者：王慧 姚乃明 董健[5] 朱频频 陈辉[3,4] Hui WANG;Naiming YAO;Jian DONG;Pinpin ZHU;Hui CHEN(Xiaoi Research, Shanghai Xiaoi Robot Technology Co., Ltd, Shanghai 201803, China;Beijing Key Lab of Human-Computer Interaction, Institute of Software, Chinese Academy of Sciences, Beijing 100190, China;Shanghai Engineering Research Center of Intelligent Service Robot, Shanghai Xiaoi Robot Technology Co., Ltd, Shanghai 201803, China;University of Chinese Academy of Sciences, Beijing 100049, China;The Third Institute of Ministry of Public Security, Shanghai 200031, China)

机构地区：[1]上海智臻智能网络科技股份有限公司小i机器人研究院,上海201803 [2]上海智臻智能网络科技股份有限公司上海智能在线服务机器人工程技术研究中心,上海201803 [3]中国科学院软件研究所人机交互北京市重点实验室,北京100190 [4]中国科学院大学,北京100049 [5]公安部第三研究所,上海200031

出　　处：《中国科学：信息科学》2018年第4期475-484,共10页Scientia Sinica(Informationis)

基　　金：国家重点研发计划项目(批准号:2016YFB1001201;2017YFC0113100);国家自然科学基金项目(批准号:61232013;61422162;61661146002);中国科学院前沿科学重点研究计划(批准号:QYZDY-SSW-JSC041);上海市经济和信息化委员会专项资金(批准号:201602024);信息网络安全公安部重点实验室开放课题(批准号:C16609)资助项目

摘　　要：以聊天机器人为代表的Bots带动了以用户为中心的全新交互体验.基于多通道自然语言交互的Bots不再依赖于桌面的图形环境,源于桌面隐喻的传统WIMP(windows,icon,menu,pointor)范式也不再适用于基于Bots的人机交互,因此需要建立一种新的支持移动交互的界面范式来规范界面的描述.为此,本文对化身隐喻(avatar metaphor)进行扩展,提出了基于化身交互隐喻的ASLI(avatar,scenario,language,instrument)界面范式,并给出了基于ASLI范式的界面实例和交互框架,为基于Bots的人机交互系统提供了界面设计的指导.最后,讨论了未来ASLI范式的平台化发展趋势和衍生的生态系统.Bots, usually known as chatbots, have given rise to a brand-new pattern of user-centered interaction. Owing to the development of nmlti-modal natural language interaction, Bots no longer rely on the graphical desktop for interaction. Consequently, a new interface paradigm is required to normalize the bots-based human- computer interaction, which is no longer limited to the WIMP （windows, icon, menu, and pointer） paradigm of the desktop paradigm. In this paper, a new ASLI （avatar, scenario, language, and instrument） interface paradigm is proposed on the basis of the extended avatar metaphor. The framework of the Bots-based interaction is provided as well as the corresponding interaction instances, which provide guidance for the interface design of Bots-based interaction. The platforms of Bots and ASLI are also discussed and are believed to be able to derive a Bots-based ecosystem in the near future.

关 键 词：Bots 人机交互 界面范式 化身隐喻 

分 类 号：TP242[自动化与计算机技术—检测技术与自动化装置]