加强门诊安全管理 构筑患者安全文化  

Strengthening on Outpatient Safety Management to Build Patient Safety Culture

作　　者：邵金凤[1] 张小红[1] 杨和平 SHAO Jinfeng;ZHANG Xiaohong;YANG Heping

机构地区：[1]湖北省中医院//湖北省中医药研究院,湖北武汉430074 [2]武昌理工学院护理学院,湖北武汉430223

出　　处：《现代医院》2018年第4期502-505,共4页Modern Hospitals

摘　　要：患者安全是医疗品质的基石,是医院安全文化的具体体现。以需求为导向,依托医院内控信息系统,通过加大对门诊服务人群和就医人群的患者安全文化培训和引导,细化门诊应急预警机制,加强门诊质量安全巡查和督导,强化多部门沟通协调,应用PDCA循环进行门诊安全管理质量持续性改进,提高门诊安全管理,营造良好的患者安全文化氛围。Patient safety is the cornerstone of medical quality and a concrete embodiment of hospital safety culture. Relying on demand-oriented, relying on the hospital＇s internal control information system, through intensified training and guidance on patient safely culture for outpatient service groups and medical personnel, detailed outpatient emergency warning mechanisms, strengthened outpatient quality and safelyinspection and supervision, and strengthened multi-sectoral communication and coordination. The PDCA cycle was used to continuously improve outpatient safely management quality, improve outpatient safelymanagement, and create a good atmosphere of patient safely culture.

关 键 词：医院文化 患者安全文化 门诊安全管理 

分 类 号：R197.3[医药卫生—卫生事业管理]