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作 者:瞿怀荣[1] 张顼[1] 赵巍[1] 滕芸[1] QU Huai-rong,ZHANG Xu,ZHAO Wei,et al(The First People's Hospital of Lianyungang, Lianyungang 222002, Jiangsu Province, P.R.C)
机构地区:[1]连云港市第一人民医院
出 处:《中国数字医学》2018年第7期65-67,98,共4页China Digital Medicine
基 金:研究生启动基金项目(编号:2011QDZR-24)~~
摘 要:目的:建设门诊物品共享系统,规范租借流程,减少医院开支,减轻患者负担,提高门诊服务中心的工作效率。方法:以众筹模式收编闲置的可共享医疗物品;重新设计租借、归还流程;应用案例推理(Case-Based Reasoning,CBR)个人信用评价模型构建诚信服务体系;基于移动互联网技术构建系统。结果及结论:众筹模式丰富了共享物品库的数量与种类,信用评价模型的建立减少了共享物品的损坏,整套系统提高了医患协同效率,节省了运营成本,缩短了患者租借物品所需时长,提升了患者满意度。Objective: To normalize renting process, reducing hospital expenses and reducing the burden on patients, improving the efficiency of outpatient service centers, through building outpatient goods sharing system. Methods: Collecting idle medical rehabilitation equipment in a crowdfunding model; redesigning the lease and return process; Case-Based Reasoning(CBR) model of personal credit evaluation to build an honest service system; implementing outpatient goods sharing systems based on technologies such as mobile internet. ResultsConclusion: Crowdfunding model enriches the number and types of shared goods libraries. The model of personal credit evaluation reduces the damage of shared goods and improves the working efficiency of doctor-patient coordination, saves operating costs, shortens the time required for patients to rent goods, and improves patients' satisfaction.
分 类 号:R197.3[医药卫生—卫生事业管理] TP391[医药卫生—公共卫生与预防医学]
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