临床试验研究患者的就医流程改造与优化  

The Optimization of Treatment Process and System for Clinical Trial

作　　者：石文娟[1] 李超峰[1] 何彩升[1] 葛洁英 余伟平 康曼[3] SHI Wen-juan,LI Chao-feng,HE Cai-sheng,et al(Department of Information, Affiliated Cancer Hospital, Sun Yat-sen University, Guangzhou 510060, Guangdong Province, P.R.C)

机构地区：[1]中山大学附属肿瘤医院信息科 [2]中山大学附属肿瘤医院临床试验研究部 [3]中山大学附属肿瘤医院财务处

出　　处：《中国数字医学》2018年第7期101-103,共3页China Digital Medicine

摘　　要：目的:优化现有临床试验患者的就医流程。方法:对现有流程进行梳理,分析患者、医护人员、GCP管理部门、财务人员和信息数据流转等方面需求,总结归纳出优化改造后的流程,并通过对信息系统和流程的改造来实现。结果:探讨出了对GCP就医环节各方均有利的方案,将患者就医报销环节改为项目即开即扣费、限期内不做检查自动退费的模式,并在信息系统中进行实现,减少了GCP管理部门、财务等相关人员的工作量。结论:通过对现有就医流程的改造和优化,临床试验管理可以进一步走向信息化、规范化和现代化,相关工作人员可以更专注于有意义的工作当中,进一步提升患者就医满意度和员工幸福感。Objective： To optimize the existing medical treatment of clinical trials patients. Methods： By analyzing the existing processes and the need of patients, doctors, nurses, health care workers, GCP management, financial staff and information flow, we summed up the better process, and through the transformation of information systems and processes to achieve. Results： It was found that the GCP medical treatment program is beneficial to all parties. After using this system,the patient＇s economic pressure was reduced, all relevant personnel feel easier than before. Conclusion： By optimizing the existing medical process, the clinical trial management of our hospital can be further informatization, standardization and modernization, so that the staff can be more focused on meaningful work, to further enhance patients＇ satisfaction and employee happiness.

关 键 词：临床试验 流程优化 GCP系统 

分 类 号：R319[医药卫生—基础医学]