医疗设备维保外包供应商评价体系的初步建立  

Preliminary Establishment of Medical Equipment Maintenance Outsourcing Supplier Evaluation System

作　　者：李宏行 崔泳琳[1] 余冬兰[1] 朱庆棠[1] LI Honghang;CUI Yonglin;YU Donglan;ZHU Qingtang(Department of Medical Engineering,The First Affliated Hospital of Sun Yat-sen University,Guangzhou Guangdong 510080,China)

机构地区：[1]中山大学附属第一医院医学工程部,广东广州510080

出　　处：《中国医疗设备》2018年第10期148-151,共4页China Medical Devices

摘　　要：目的为了保证医疗设备的运行安全,需要建立一套评价体系,加强外包维保供应商的监督管理。方法根据医院管理需要,结合外包维保供应商的实际情况,探讨维保外包供应商的评价标准,并确定评分标准的权重,以此来建立科学规范的评价体系。结果借助建立的维保外包供应商评价体系,对单次服务维保供应商和年度签约维保供应商分别进行评价,初步实现了维保供应商服务质量的评价。结论通过评价体系进行评价,协助设备管理部门加强维保外包供应商的监管,以此来推动供应商服务水平的提高,同时为管理部门选择供应商提供决策支持。Objective In order to ensure the safety of medical equipment operation, an evaluation system needs to be established to strengthen the supervision and management of outsourcing maintenance suppliers. Methods According to the hospital’s management needs, combining with the actual situation of outsourcing maintenance suppliers, the evaluation criteria of outsourcing suppliers was discussed and the weight of the evaluation criteria was determined to establish a scientifc and standard evaluation system. Results With the aid of evaluation system, we tried to evaluate the contracted suppliers and one-time suppliers respectively, then a preliminary evaluation on maintenance suppliers service was realized. Conclusion Evaluating on suppliers through a system can help equipment department to strengthen the supervision of outsourcing maintenance suppliers, which can promote the service of the maintenance suppliers and provide decision support on selecting maintenance suppliers at the same time.

关 键 词：医疗设备 维保管理 维保服务 外包供应商 评价标准 评价体系 

分 类 号：R197.3[医药卫生—卫生事业管理]