服务剧本交接班护理干预在呼吸科难治性气胸患者中的应用  

Application of Service Script Shift in Patients with Refractory Pneumothorax in Respiratory Department

作　　者：蔡绵绵 陈淑超 黄爱真[1] 王幼绢 Cai Mianmian;Chen Shuchao;Huang Aizhen(The Second Affiliated Hospital of Fujian Medical University,Quanzhou Fujian 362000,China)

机构地区：[1]福建医科大学附属第二医院福建省呼吸医学中心,福建泉州362000

出　　处：《齐鲁护理杂志》2018年第19期7-9,共3页Journal of Qilu Nursing

基　　金：福建医科大学附属第二医院苗圃基金暨科研骨干基金课题资助项目(编号:2016MP01)

摘　　要：目的:探讨服务剧本交接班护理干预在呼吸科难治性气胸患者中的应用效果。方法:将74例呼吸科收治难治性气胸患者作为研究对象采用随机抽签分组法分为干预组和对照组各37例,干预组实施服务剧本交接班护理干预,对照组实施常规护理干预,比较两组交接班流程、交接班质量及患者和护士满意度。结果:干预组对接流程、询问流程、记录流程、时间流程评分、交接班质量优良率、患者满意度及护士满意度均显著高于对照组(P <0. 05)。结论:将服务剧本交接班护理干预在呼吸科难治性气胸患者中应用,能有效提高交接班流程和质量,提高患者和护士满意度。Objective To explore the application effect of service script shift nursing intervention in patients with refractory pneumothorax in Department of respiration. Methods： A total of 74 patients with intractable pneumothorax in respiratory department were divided intointervention group and control group by random drawing, 37 cases in each group. The intervention group was given nursing of service scripthandover, while the control group was given routine nursing intervention. The turnover process, quality of shift and satisfaction of patientsand nurses in the two groups were compared. Results： The docking flow, inquiry process, recording process, time flow score, excellent rate ofhandover quality, patient and nurse satisfaction in intervention group were significantly higher than those in control group（ P 〈 0. 05） . Conclusion： The application service script shift of nursing intervention in patients with intractable pneumothorax in respiratory department caneffectively improve the handover process, quality and the satisfaction of patients and nurses.

关 键 词：呼吸科 难治性气胸 服务交接剧本 护理干预 

分 类 号：R473.56[医药卫生—护理学]