基于互联网平台的服务型企业知识共享能力形成及作用过程研究——权变理论视角  

Research on the Formation and Effects of Knowledge Sharing Capability of Service Firms Based on Internet Platforms: A Perspective of Contingency Theory

作　　者：胡乐炜 赵晶[1,2] 江毅[1,2] Hu Yuewei;Zhao Jing;Jiang Yi(College of Economics and Management,China University of Geosciences,Wuhan 430074;Research Center for Digital Business Management,China University of Geosciences,Wuhan 430074)

机构地区：[1]中国地质大学(武汉)经济管理学院,武汉430074 [2]中国地质大学(武汉)数字化商务管理研究中心,武汉430074

出　　处：《管理评论》2018年第10期95-105,共11页Management Review

基　　金：国家自然科学基金项目(71372174;71072080)

摘　　要：以权变理论为研究视角,构建以知识共享能力为核心的理论模型,通过纳入关系治理和市场动荡性变量,探究两者分别对知识共享能力形成和作用阶段的权变影响,基于138份调查样本,利用偏最小二乘法实证了企业通过互联网平台构建知识共享能力进而获取竞争优势的过程。研究发现,知识共享能力在IT整合和竞争绩效间起到中介传递作用;关系治理在IT整合影响知识共享能力的关系中具有正向调节作用;环境动荡性对知识共享能力促进竞争绩效的过程产生正向调节影响。From the perspective of contingency theory, this study proposes a theoretical model focusing on knowledge sharing capability and further investigates the contingent effect of relational governance and market turbulence on the formation and effects of knowledge sharing capability. Based on 138 pieces of survey data, this study testifies the process that firms develop knowledge sharing capability through Internet platform and gain competitive advantages using partial least square method. The results show that knowledge sharing capability mediates the relationship between IT integration and competitive advantage. Relational governance positively moderates the effects of IT integration on knowledge sharing capability. Moreover, market turbulence positively moderates the positive effects of knowledge sharing capability on competitive advantages.

关 键 词：信息系统 互联网平台 IT整合 关系治理 竞争绩效 

分 类 号：F49[经济管理—产业经济]