品管圈活动减少医院门诊不合理处方实践与效果  

Application and Effect of QCC in Reducing Incidence of Irrational Outpatient Prescriptions in Our Hospital

作　　者：王益富 张井明 沈伟芳[1] 傅军[1] Wang Yifu;Zhang Jingming;Shen Weifang;Fu Jun(Department of Pharmacy,Shanghai Tenth People＇s Hospital Affiliated to Tongji University,Shanghai,China 20007)

机构地区：[1]同济大学附属第十人民医院药学部,上海200072

出　　处：《中国药业》2018年第23期90-92,共3页China Pharmaceuticals

摘　　要：目的降低门诊不合理处方发生率,促进合理用药,保障患者用药安全。方法根据品管圈十大步骤实施各项活动,比较活动前后不合理处方发生率,确认活动效果,制订标准化规程。结果不合理处方发生率由活动前的3. 33%降至1. 33%,达标率为113. 00%,进步率为60. 00%。结论通过开展品管圈活动,降低了门诊不合理处方发生率,提升了医疗质量。Objective To reduce the incidence rate of irrational outpatient prescriptions in our hospital, and to improve rational use of drugs, so as to ensure the medication safety of patients. Methods The various activities were conducted according to 10 steps of quality control circle（QCC）. The incidence rate of irrational prescriptions was compared before and after the QCC activity, the effect of QCC was confirmed after the activity, and the standardized work flow was formulated. Results The incidence rate of irrational prescription was reduced from 3.33% to 1.33% after the QCC activity, the rate of goal achievement was 113.00%, and the rate of progress was 60.00%. Conclusion The incidence rate of irrational outpatient prescriptions is reduced by QCC activity, and the medical quality is promoted.

关 键 词：品管圈 处方 门诊药房 药房管理 

分 类 号：R952[医药卫生—药学]