基于PDCA循环的清洗消毒设备质量管理  

Plan-Do-Check-Action Cycle Based Quality Management of Washer-Disinfectors

作　　者：郭大为[1] 王倩[1] 金钇圳 刘欣刚 王慧宇[1] 谈春荣[1] GUO Da-wei;WANG Qian;JIN Yi-zhen;LIU Xin-gang;WANG Hui-yu;Tan Chun-rong(Department of Medical Engineering, Beijing Shijitan Hospital Affiliated to Capital Medical University, Beijing 100038, China)

机构地区：[1]首都医科大学附属北京世纪坛医院医学工程处,北京100038

出　　处：《中国医疗设备》2017年第2期123-126,共4页China Medical Devices

摘　　要：目的运用PDCA循环对我院清洗消毒设备运行进行定量评估并实行改进,提高消毒供应中心工作效率并规范清洗消毒设备操作流程。方法开展基于PDCA循环的清洗消毒设备质量管理工作,应用Plan(计划)、Do(执行)、Check(检查)和Action(改进)4步法进行管理,并用设备故障率,设备使用完好率对实施效果进行评价。结果通过将PDCA循环应用于改进设备的质量管理,我院清洗消毒设备的故障率降低了44.8%,设备完好率提高了14.2%,优化了故障解决方案及标准化流程。结论应用PDCA循环找出导致我院清洗消毒机故障的主要原因并制定了相应解决策略,提高清洗消毒设备的使用安全和使用效率。Objective To quantitatively evaluate and improve the working condition of washer-disinfectors with plan-do-check-action (PDCA) cycle, thereby enhancing the working efficiency of the central sterile supply department and standardizing operation procedures of washer-disinfectors. Methods Developed quality control management of washer-disinfectors based on the PDCA cycle, adopted the 4 management steps including plan, do, check as well as action, and evaluated the implementation effect by usingfailure rate and equipment availability. Results By employing the PDCA cycle to improve quality control management of washer-disinfectors, the failure rate was decreased by 44.8%, and the equipment availability was increased by 14.2%, rectification to equipment failure and standard operation procedure were further optimized. Conclusion The PDCA cycle was used to find out the main cause of equipment failure and a corresponding solution for improvement is developed, which improved the safe operation and service efficiency of the equipment.

关 键 词：PDCA循环 清洗消毒设备 定量评估 质量管理 消毒供应中心 标准化流程 

分 类 号：R197.39[医药卫生—卫生事业管理]