责任制护理联合APN排班扁平化管理模式的应用体会  

Application of accountability nursing model combined with APN flat management in work schedule of nursing

作　　者：马承秋 张景[1] MA Chengqiu;ZHANG Jing(Department of Urology and Nephrology,Bayi Hospital Affiliated to Nanjing University of Chinese Medicine,Nanjing,Jiangsu,210001)

机构地区：[1]南京中医药大学附属八一医院泌尿肾脏科,江苏南京210001

出　　处：《中西医结合护理（中英文）》2018年第2期142-145,共4页Journal of Clinical Nursing in Practice

摘　　要：目的探讨实施责任制护理联合APN排班扁平化管理模式的应用效果。方法本院泌尿肾脏科自2016年2月—2017年4月对护理人员开展责任制护理联合APN排班扁平化管理模式,于实施前后各抽取120例泌尿系统结石患者作为临床评估对象,统计并比较实施前后患者对其护理质量、护理信任度以及护理满意度情况。结果实施后护理质量各指标评分、护理信任度各指标评分及护理满意度各指标评分均高于实施前(P<0.05)。结论在泌尿系统结石患者住院治疗期间实施APN排班扁平化管理和责任制护理模式后,可有效提高护理人员的护理工作质量、提高患者对护理工作的信任度及满意度。Objective To evaluate the accountability nursing model combined with APN flat management in work schedule of nursing.Methods The accountability nursing model combined with APN flat management has been set up in the department of Department of Urology and Nephrology since February,2016.Totally 120 patients with urinary calculus were selected and investigated by using questionnaires on nursing quality,nursing trust and nursing satisfaction.Another 120 patients were selected and investigated with questionnaires before the implementation of APN flat management.Results After implementation of nursing model combined with APN flat management,patients scored higher in assessment of nursing quality,nursing trust and nursing satisfaction(P<0.05).Conclusion The accountability nursing model combined with APN flat management is an effective tool to improve the quality of nursing.It can also enhance the patients’trust and satisfaction on the nursing staffs.

关 键 词：扁平化管理 责任制 护理管理 泌尿系统 结石 

分 类 号：R192.6[医药卫生—卫生事业管理]