基于熵权TOPSIS法的三级医院医疗质量综合评价  

Comprehensive evaluation of medical quality in tertiary hospitals based on entropy weight TOPSIS method

作　　者：杨立成[1] 杨洁 赵道致[1] 赵学铭[2] YANG Licheng;YANG Jie;ZHAO Daozhi;ZHAO Xueming(Department of Management and Economics,Tianjin University,No.92,Wei Jin Road,Nankai District,Tianjin,300070,PRC)

机构地区：[1]天津大学管理与经济学部,天津市南开区卫津路92号300070 [2]天津大学药学院,天津市南开区卫津路92号300070

出　　处：《中国医院》2018年第4期38-39,共2页Chinese Hospitals

摘　　要：目的:对天津市12所三级综合医院2014年医疗服务质量工作进行综合评价,了解其医疗服务质量情况,为评价医院医疗质量提供客观依据。方法:应用熵权TOPSIS法,对医疗质量进行综合评价。结果:1所医院医疗质量评价好,4所医院质量评价较好,2所医院质量评价差;该结果与医院实际情况相符。结论:应用熵权TOPSIS法对医疗质量进行综合评价,结果真实可信,对评价医疗质量,创新医疗质量管理方法、手段具有一定的导向作用。Objectives:To evaluate the quality of medical care in 12 general hospitals in Tianjin in 2014 to provide evidence for the evaluation of hospital medical quality.Methods:The entropy weight TOPSIS method was used to evaluate the medical quality.Results:It shows that one hospital has got an excellent results,4 hospitals have got good results and 2 are unqualified.The assessment result is consistent with the actual status of quality management in assessed hospitals.Conclusions:The entropy weight TOPSIS method evaluating can reliably assesses hospital medical quality and get some innovations on hospital quality assessment method.

关 键 词：熵权 TOPSIS法 医疗质量 综合评价 

分 类 号：R197.3[医药卫生—卫生事业管理]