管理不良事件报告系统的建立  

Establishment of management adverse events reporting system

作　　者：潘慧娴[1] 姜鸿[1] 李卓婷[1] 胡雅洁[1] 蔡志玲[1] 赵东艳 PAN Huixian;JIANG Hong;LI Zhuoting;HU Yajie;CAI Zhiling;ZHAO Dongyan(VIP Medical Service Department,Peking Union Medical College Hospital,Beijing 100730,China)

机构地区：[1]北京协和医院保健医疗部,北京100730

出　　处：《中国医药导报》2018年第8期179-181,共3页China Medical Herald

摘　　要：为了提高现代化医院的管理水平,在日常工作中,医院应鼓励临床和管理人员关注管理问题,发现管理缺陷,消除因管理因素或管理行为带来的不良后果。本文结合现代医院管理制度内在要求,创新性地提出了管理不良事件的定义及分级,对管理不良事件的工作机构及职责进行了梳理,并对工作机制和流程进行了初步设计,通过实际案例分析对在工作中推行管理不良事件上报的注意问题进行了探讨。In order to improve the management level of modern hospitals,hospitals should encourage clinical and management personnel to pay attention to management problems,find management defects and eliminate adverse consequences caused by management factors or management behaviors in daily work.Combining with the inherent requirements of the modern hospital management system,this paper innovatively proposes the definition and classification of adverse events in management and the organization and responsibilities of the management of adverse events.The working mechanism and process are preliminarily designed.Finally,this paper discusses the attention problems in the management of the reporting of adverse events through actual case analysis.

关 键 词：医院管理 不良事件 上报 分析 

分 类 号：R19[医药卫生—卫生事业管理]