三级医院科室综合评价指标体系的构建  

Construction of the Comprehensive Evaluation Index System of Clinical Departments in Tertiary Hospital

作　　者：刘莉燕[1] 李廷贵[1] 彭瑞琴[1] 左爱芳[1] 石贞仙[2] 何新梅[1] 康凯宁[1] LIU Liyan;LI Tinggui;PENG Ruiqin;ZUO Aifang;SHI Zhenxian;HE Xinmei;KANG Kaining(Central Hospital of Handan City,Handan,Hebei,056001,China)

机构地区：[1]邯郸市中心医院,河北邯郸056001 [2]山西省人民医院,山西太原030012

出　　处：《中国卫生质量管理》2018年第4期53-56,共4页Chinese Health Quality Management

基　　金：河北省卫计委医学科学研究重点课题计划项目(20150448)

摘　　要：目的构建基于岗位管理的三级医院临床科室综合评价指标体系。方法采用德尔菲法,对32名专家进行两轮有效函询,获得专家一致性意见,确立临床科室综合评价指标。结果两轮函询问卷有效回收率分别为94.12%、100%,最终构建的指标体系包含8个一级指标,64个二级指标。结论基于岗位管理的临床科室综合评价指标体系构建方法具有科学性,可为提升护理工作,实现目标化管理提供依据。Objective To develop comprehensive evaluation index system of clinical departments based on post management in tertiary hospital. Methods Totally 32 experts were investigated by two rounds of consultation using Delphi method to get the common opinion of experts and develop comprehensive evaluation index in clinical departments. Results The effective response rates were 94.12%and 100%for the two rounds expert consultation,and the comprehensive evaluation index system consisted of 8 first-level indicators and 64 second-level indicators. Conclusion The development method for comprehensive evaluation index system of clinical departments based on post management in tertiary hospital was scientific,which could provide evidence for improving nursing work and realization of objective management.

关 键 词：科室目标管理 综合评价 指标体系 科室评价 岗位管理 

分 类 号：R197.32[医药卫生—卫生事业管理]