基于用户体验的数字图书馆网站现状调查与分析  

Investigation and Analysis of the Current Situation of Digital Library Website Based on User Experience

作　　者：金小璞[1] 朱玉 徐芳 Jin Xiaopu;Zhu Yu;Xu Fang(library,Xi'an Jiaotong-Liverpool University,Suzhou 215123,China;School of Wenzheng,Soochow University,Suzhou 215104,China;School of Social Science,Soochow University,Suzhou 215104,China)

机构地区：[1]西交利物浦大学图书馆,江苏苏州215123 [2]苏州大学文正学院,江苏苏州215104 [3]苏州大学社会学院,江苏苏州215123

出　　处：《现代情报》2018年第11期72-78,83,共8页Journal of Modern Information

基　　金：江苏高校哲学社会科学基金项目"信息线索与数字图书馆网站服务改进研究"(项目编号:2016SJD870017)

摘　　要：首先在借鉴现有成果的基础上,设计了基于用户体验的数字图书馆网站现状调查问卷;然后,采用方便抽样的方式对数字图书馆用户进行了调查,并从界面设计、系统功能、用户服务、信息安全等方面对调查数据进行了较为系统的分析;最后,提出了数字图书馆网站优化的策略,如界面设计优化、系统功能优化、用户服务优化以及信息安全优化等。At first,based on the existing results,a questionnaire of the current situation of digital library website based on user experience was designed.Secondly,the digital library users were investigated by means of convenient sampling and the survey data were analyzed from the perspective of interface design,system function,user service,information security,etc.Finally,the paper put forward the strategy of digital library website optimization,such as interface design optimization,system function optimization,user service optimization and information security optimization.

关 键 词：用户体验 数字图书馆 用户满意度 网站优化 

分 类 号：G250.74[文化科学—图书馆学]