基于医院数据平台的门诊运营监控系统设计  

Design of an Outpatient Operation Monitor System Based on Hospital Data Platform

作　　者：乔臻 袁骏毅[1] 蔡维明[1] QIAO Zhen;YUAN Junyi;CAI Weiming(Department of Information,Shanghai Chest Hospital,Shanghai Jiao Tong University,Shanghai 200030,China)

机构地区：[1]上海市胸科医院(上海交通大学附属胸科医院)信息科,上海200030

出　　处：《中国医疗设备》2019年第3期106-108,116,共4页China Medical Devices

摘　　要：目的设计并构建一套基于医院数据平台的门诊运营监控系统,并评价其应用效果。方法运用商业智能技术从数据平台中生成运营监控数据,并以图形化方式进行展示。结果实现了门诊科室挂号、接诊、预约情况,以及检查科室排队、预约情况等门诊运营数据的实时获取和展示,并通过微信服务号推送监控告警信息。结论应用基于医院数据平台的运营监控系统,便于门诊管理人员掌握门诊运营状态并及时干预,消除门诊流程中的瓶颈,改善门诊服务水平。Objective To design and construct an outpatient operation monitoring system based on hospital data platform and evaluate its application effect. Methods The business intelligence technology was used to generate operational monitoring data from the data platform, which was displayed graphically. Results The real-time acquisition and display of outpatient operation data, such as registration, receiving and appointment of outpatient department, queuing and appointment of inspection department, and monitoring alarm information were pushed through WeChat service number. Conclusion The application of the operation monitoring system based on the hospital data platform can facilitate the outpatient management personnel to grasp the outpatient operation status and timely intervene to eliminate the bottleneck in the outpatient process and improve the outpatient service level.

关 键 词：门诊运营监控 医院数据平台 门诊精细化管理 

分 类 号：TP311.1[自动化与计算机技术—计算机软件与理论]