基于多维感性的用户需求分析方法研究  

User-Requirement Analysis Method Based on Multi-Dimensional Sensibility

作　　者：曹国忠[1,2] 石开 王听 CAO Guo-zhong;SHI Kai;WANG Ting(Hebei University of Technology, Tianjin 300401, China;National Engineering Research Center forTechnological Innovation Methods and Tool, Tianjin 300401, China)

机构地区：[1]河北工业大学,天津300401 [2]国家技术创新方法与实施工具工程技术研究中心,天津300401

出　　处：《包装工程》2019年第6期119-127,共9页Packaging Engineering

基　　金：国家自然科学基金项目(51475137);河北省自然科学基金项目(E2015202029);河北省高层次人才资助项目(A201500113);河北省高校百名优秀创新人才支持计划(SLRC2017030)

摘　　要：目的以提高产品设计中用户需求信息获取及评估的准确性、有效性和全面性为主要目标,提出基于多维感性的用户需求信息分析方法。方法针对用户需求多层面的属性,提出对应的描述及归纳方法;根据用户需求的多层次性和动态性,提出面向产品和用户的多维度用户需求获取方法,应用需求预测技术分析、预测用户需求;应用层次分析法对建立的多层次用户需求进行评估。结果建立用户需求信息分析流程与方法,给设计工作者提供明朗的产品概念设计参考方向;通过对该方法进行实际应用,验证其在需求描述、归纳、获取、分析及评估方面的可行性、易用性和合理性。The paper aims to propose a multi-dimensional sentiment-based user requirements information analysis method to improve the accuracy, validity and comprehensiveness of user information acquisition and evaluation in product design. Firstly, according to the multi-level attributes of user requirements, the corresponding description and induction methods were proposed. Secondly, according to the multi-level and dynamic of user needs, a multi-dimensional user needs acquisition method for products and users was put forward. At the same time, the demand forecasting technology was applied to analyze and predict user needs. Finally, the analytic hierarchy process was applied to assess the multi-level user needs established. The user demand information framework model is established. It provides design workers with clear reference direction on product conceptual design. Through practical application of this method, the practicality, ease of use and justifiability in description, conclusion, obtaining, analysis and evaluation are verified.

关 键 词：用户需求 多维感性 产品概念设计 需求获取 需求评估 

分 类 号：TB472[一般工业技术—工业设计]