制造业服务化研究——文献回顾及展望  

Service-Oriented Manufacturing Industry——Literature Review & Prospect

作　　者：王琼[1] 童俊 王凯[3] WANG Qiong;TONG Jun;WANG Kai(Business School,Jianghan University,Wuhan Hubei 430056,China;School of Business Administration,Wuhan Business University,Wuhan Hubei 4300056,China;School of Business Administration,Zhongnan University of Economics and Law,Wuhan Hubei 4300070,China)

机构地区：[1]江汉大学商学院,湖北武汉430056 [2]武汉商学院工商管理学院,湖北武汉430056 [3]中南财经政法大学工商管理学院,湖北武汉430070

出　　处：《技术经济与管理研究》2019年第6期108-112,共5页Journal of Technical Economics & Management

基　　金：教育部人文社科青年基金项目(17YJC790153);湖北省教育厅人文社会科学研究青年项目(18Q155);湖北省技术创新专项软科学研究项目(2018ADC114);武汉城市圈制造业发展研究中心2018年度开放基金项目(WZ2018Y08)

摘　　要：制造业服务化可以使企业提高财务绩效、提升竞争优势和获取更高的客户满意度。但现阶段仍面临很多管理挑战,深入探讨其产生动因、理论机制、发展模式和路径以及影响十分必要。本研究通过回顾制造业服务化的相关文献,对制造业服务化的概念、动因、路径及影响结果等方面的研究成果进行了梳理,建立整合模型,最后总结了该领域的研究不足并展望了未来研究方向,为国内学者开展进一步研究提供参考,也为制造企业开展相关实践提供理论指导。Service-oriented manufacturing industry can improve financial performance,enhance competitive advantage and gain higher customer satisfaction of enterprises.But now it still faces many challenges in management.In-depth research of the origin, theoretical mechanisms,development modes,pathways and the impact are necessary.An integrative model is established through reviewing the literature about service-oriented manufacturing industry,and concluding the motivation,progress and the results.Finally, the researching insufficiency in this field is summarized to guide the research direction,which provides reference for further research of domestic scholars and theoretical guidance for the practice of manufacturing enterprises in China.

关 键 词：制造业 服务化 生产性服务业 

分 类 号：F325.2[经济管理—产业经济]