浙江省32所公办本科院校图书馆决策支持服务的调查与思考  

Investigation and Reflection of the Decision-Making Support Service Provided by University Libraries in Zhejiang Province

作　　者：刘敏[1] 张颖[1] Liu Min;Zhang Ying

机构地区：[1]杭州师范大学图书馆

出　　处：《图书馆研究与工作》2019年第8期26-31,共6页Library Science Research & Work

摘　　要：为学校职能部门提供情报分析和决策支持服务是高校图书馆发挥人才资源优势、创新服务内容、彰显图书馆价值和扩大图书馆影响力的重要途径。文章从文献研究和实践两个层面阐述了国内高校图书馆开展决策支持服务的现状,重点从服务名称、服务项目、分析工具、是否有微信推送和案例展示五个方面调研了浙江省高校图书馆开展决策支持服务的现状。调研发现,浙江省大部分高校图书馆正在积极开展决策支持服务,但整体上仍处于初步探索阶段。图书馆应进一步转变服务理念和服务模式,在业务流程、人员配备、经费保障和宣传推广上加大投入,打造出决策支持服务的品牌,为学校科学决策提供强有力的支撑。It is important for university libraries to provide information analysis and decision-making support service for other administrative departments. By doing so, libraries can make full use of their talent and resource edges, promote creative services, manifest their values and enhance their influence. The paper discusses the status of decision-making support service in China after reviewing previous researches and analyzes specific actions that university libraries have taken. We learn the current situation of decision-making support service of university libraries in Zhejiang from five respects including the name and content of the service, analytic tool, WeChat push and case studies. Suggestions are also provided for problems identified in the research in order to provide a reference for other university libraries.

关 键 词：决策支持服务 高校图书馆 情报分析 学科服务 

分 类 号：G258.6[文化科学—图书馆学]