大数据思维下的政府行政流程优化再造方法研究  

Research on Optimization and Reengineering Methods of Government Administrative Procedures from the Viewpoint of Big Data

作　　者：韩楠[1] 乔少杰 李艾鲜[4] 黄萍 徐小玲[5] HAN Nan;QIAO Shao-Jie;LI Ai-Xian;HUANG Ping;XU Xiao-Ling(School of Management,Chengdu University of Information Technology,Sichuan Chengdu,610103;School of Software Engineering,Chengdu University of Information Technology,Sichuan Chengdu,610225;Software Automatic Generation and Intelligent Service Key Laboratory of Sichuan Province,Sichuan Chengdu University of Information Technology,Chengdu 610225,China;School of Cybersecurity,Chengdu University of Information Technology,Sichuan Chengdu,610225;Chengdu Anlian Cloud Security Service Co.,Ltd,Sichuan Chengdu 610041,China)

机构地区：[1]成都信息工程大学管理学院,四川成都610103 [2]成都信息工程大学软件工程学院,四川成都610225 [3]成都信息工程大学软件自动生成与智能服务四川省重点实验室,四川成都610225 [4]成都信息工程大学网络空间安全学院,四川成都610225 [5]成都安联云防保安服务有限公司,四川成都610041

出　　处：《数码设计》2019年第9期22-26,共5页Peak Data Science

基　　金：成都市软科学研究项目(2017-RK00-00053-ZF);国家自然科学基金(61802035,61772091);四川省科技计划项目(2018JY0448,2019YFG0106,2019YFS0067);广西自然科学基金项目(2018GXNSFDA138005)资助.

摘　　要：传统的政府行政流程在工作流程、机构设置、监督机制和人员编制方面都存在一些问题,已有研究分析了上述四个方面存在的问题,并提出改进的方法和建议。当前,大数据产业的发展规模已经十分庞大,将大数据技术与政务相结合已经列入我国国家发展战略的发展目标,现有大部分研究方法和建议已经不符合实际情况,存在较大局限性。本文首先阐述了行政流程及优化再造的内涵,简要例举传统的行政流程和现有优化再造方法;然后分析了大数据思维下政府行政流程优化再造存在的阻碍和问题,调研分析了成都市大数据思维下行政流程优化再造的现状;最后提出政府行政流程优化再造模型,为大数据思维下政府行政流程优化提供新思路。There are many problems in traditional government administrative procedures that include workflow,organization,monitoring mechanism and staffing.The existing research analyzes the problems in the above four aspects,and provides methods and suggestions for improvement.Currently,the development scope of big data industry is very huge.The combination of big data technology and government affairs is listed as the development goal which is included in the national development strategy.In this study,the basic idea of administrative procedures and optimization reengineering is given,the traditional administrative procedures and the existing optimization reengineering methods is briefly introduced,and the obstacles and problems in the optimization and reengineering of government administrative procedures under the big data thinking is analyzed.The existing optimization and reengineering methods of administrative procedures are investigated and analyzed.Lastly,the optimization and reengineering model of government administrative procedures is proposed to provide new ideas for optimizing government administrative procedures under the big data thinking.

关 键 词：大数据思维 政务大数据 行政流程 优化再造 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]