北京市区级公共图书馆少年儿童服务现状调查与分析——以城六区11所公共图书馆为例  

Investigation and Analysis of Services for Children in Beijing District-level Public Libraries——Taking 11 Public Libraries in Six Central Districts of Beijing as Examples

作　　者：谭玉[1] 张环宇 张黎 Tan Yu;Zhang Huanyu;Zhang Li

机构地区：[1]对外经济贸易大学公共管理学院

出　　处：《图书馆研究与工作》2019年第9期44-49,共6页Library Science Research & Work

基　　金：国家社会科学基金一般项目“中国公共服务市场化改革中风险规避及政策评价实证研究”(项目编号:17BZZ061)的研究成果之一

摘　　要：文章选取北京市城六区11所区级公共图书馆为研究对象,通过文献研究、电话访谈以及实地调研等形式,总结分析其少儿服务发展经验与不足,提出改进和完善公共图书馆少年儿童服务的对策建议,包括完善基础设施建设、构建线上服务平台、创新品牌特色服务、建立合作共享体系,以期不断提升公共图书馆少年儿童服务能力和服务质量。11 district-level public libraries in central six districts of Beijing are selected as research objects.Through literature research,telephone interviews and field research,the authors summarize and analyze their successful experiences and shortcomings in the development of services for children,and propose countermeasures for improving and perfecting children's services in public libraries.Suggestions including improving infrastructure construction,building online service platforms,innovating brand-specific services,and establishing a cooperative sharing system are offered in this paper to continuously improve the capacity and quality of children's services in public libraries.

关 键 词：公共图书馆 少年儿童服务 服务能力 服务质量 北京 

分 类 号：G258.2[文化科学—图书馆学] G252