基于洗衣机操控区域交互模式的可用性评价研究  

Usability Evaluation of Washing Machine Control Area under Different Interaction Modes

作　　者：曹媛[1] 何人可[1] CAO Yuan;HE Ren-ke(Hunan University,Changsha 410082,China)

机构地区：[1]湖南大学

出　　处：《包装工程》2019年第20期81-87,共7页Packaging Engineering

摘　　要：目的随着洗衣机产品人机交互界面信息数量在有限区域内的不断增加,构建基于不同交互模式的洗衣机产品可用性评价指标体系,有助于在产品研发的早、中期阶段进行改进,并发现现有产品或原型的可用性问题。方法采用文献调查法以及用户调研法,完成洗衣机产品的可用性评估模型的构建,通过情景模拟实验法,对按键、按键加旋钮、触屏三种交互模式下洗衣机产品的可用性进行评估与分析。结果随着洗衣机界面有限操控区域内信息数量的增多,三种交互模式对用户体验质量的影响,得出了可用性评价等级。结论在有限的操作区域内,当信息数量低于十四时,三种交互模式的用户体验基本相似,随着信息数量的增加,按键加旋钮的交互模式的任务成功率优于按键和触屏,而触屏的交互模式在效率、有用性和满意度方面,均优于按键和按键加旋钮。The work aims to construct a usability evaluation index system of washing machine based on different modes with the increasing quantity of information on the man-machine interface of washing machines in a limited area,so as to improve the early and middle stages of product development and find out the problem in usability of existing product or model prototypes.The literature survey method and user survey method were used to construct the usability evaluation model of washing machine products.The usability of washing machine products under the three interactive modes of buttons,buttons and knobs and touch screens was discussed and analyzed based on the experimental test method.With the increase of the quantity of information in the limited control area of the washing machine interface,the usability evaluation level was obtained by analyzing the influence of three interaction modes on the quality of user experience.In the limited operation area,when the quantity of information is lower than 14,the user experience of the three interactive modes is basically similar.As the quantity of information increases,the task success rate of the button and knob interaction mode is better than that of the button and the touch screen,and the interactive mode of the touch screen is superior to that of buttons and buttons and knobs in terms of efficiency,usefulness and satisfaction.

关 键 词：人机交互 交互模式 可用性 主客观多维评价法 

分 类 号：TB472[一般工业技术—工业设计]