基于移动医疗产品的医生用户需求层次结构模型  

Hierarchy Model of Doctors’ User Requirements Based on Mobile Medical Products

作　　者：唐超兰[1] 程峰 杨贤[1] TANG Chao-lan;CHENG Feng;YANG Xian(Guangdong University of Technology,Guangzhou 510090,China)

机构地区：[1]广东工业大学

出　　处：《包装工程》2019年第22期125-129,163,共6页Packaging Engineering

摘　　要：目的科学量化医生用户需求,指导移动医疗产品设计。方法通过对目标用户的定性访谈,获得用户需求集合,并以此为依据设计医生用户需求调查量表;对获得的量表数据进行因素分析,根据各需求因子在需求维度上的因素负荷量,来对需求进行分类,得到医生用户需求评价体系;利用层次分析法,计算用户赋值,得到需求评价指标体系中各需求因子的权重。结果得到移动医疗产品医生用户需求层次结构模型,确定医生用户的四个需求维度、二十个需求因子和具体得分情况。结论结合层次分析法,最终以数字的形式,科学、直观地展示用户不同需求的优先级,在用户需求转换为产品功能的过程中,提供决策依据,设计出符合用户认知习惯的移动医疗产品。The paper aims to scientifically quantify the needs of doctors and guide the design of mobile medical products. Through qualitative interviews with target users, a set of user requirements were obtained, and a user need questionnaire scale was designed accordingly. The factor analysis was carried out on the scale data and the demand factors were clustered according to the factor load on the demand dimension to obtain the evaluation system on doctor’s user requirements. With the analytic hierarchy process(AHP), the weight of each demand factor in the demand evaluation index system was obtained through the assignment of expert users. A hierarchy model of doctors’ user requirements for mobile medical products was obtained, and 4 demand dimensions and 20 demand factors of doctor users and their specific score were determined. Combining the analytic hierarchy process(AHP), it can finally scientifically and intuitively display the priority of the different needs of the users in the form of digital, provide the decision basis in the process of converting the user’s demand into the product function, and design a mobile medical product which is in line with the user’s cognitive habit.

关 键 词：移动医疗 需求量化 因素分析法 层次分析法 

分 类 号：TB472[一般工业技术—工业设计]