妇科恶性肿廇患者出院后康复管理平台的构建与应用  

Construction and application of post-hospital rehabilitation management platform for patients with gynecological malignant tumor

作　　者：曾丽华[1] 朱珠[2] 乔成平 赵蕾 高月[1] 徐颖[1] ZENG Lihua;ZHU Zhu;QIAO Chengping;ZHAO Lei;GAO Yue;XU Ying

机构地区：[1]南京医科大学附属妇产医院妇科肿瘤,南京市210004 [2]南京医科大学附属妇产医院护理部,南京市210004 [3]南京医科大学附属妇产医院妇科,南京市210004

出　　处：《中华护理杂志》2019年第10期1514-1518,共5页Chinese Journal of Nursing

基　　金：南京市医学科技发展项目（YKK16200）

摘　　要：目的构建妇科恶性肿瘤患者出院后康复管理平台,为妇科恶性肿瘤患者出院后康复管理提供参考。方法构建的妇科恶性肿廇患者院后康复管理平台包括:电子信息系统、线上APP学习平台、微信医患沟通平台及线下健康管理中心4个部分。统计2018年1月1日—2019年4月30日平台的使用情况、线上医患互动情况、线下服务状况及患者对平台的满意度。结果平台注册医护人员9名,妇科恶性肿瘤患者188例,人均登录8.98次,人均阅读17.1篇,平均每篇阅读量91.89次;线上医患互动928次、询问问题381个,解决问题355个,线上解决问题占比93.17%,线上回复等待时长平均19.6 h;线下服务22169次,线下预约等待时长3.1 d。结论妇科恶性肿瘤患者出院后康复管理平台具有科学、专业、实用、动态、便捷5大特点,通过提高患者康复管理参与度,提高康复问题的解决效率,满足患者对出院后康复管理的更多需求,达到改善患者康复体验,提高患者满意度的目的。Objective To construct a system of post-hospital health management for patients with gynecological malignant tumor and provide corresponding evidence.Methods The post-hospital rehabilitation management platform for patients with gynecological malignant tumor included four parts:electronic information system,online APP learning platform,WeChat doctor-patient communication platform and offline health management center.The use of platform from January 1,2018,to April 30,2019,online doctor-patient interaction,offline service status and patients'satisfaction with the platform were calculated.Results The platform had 9 registered medical staff,and 188 patients with gynecological malignant tumor.Averagely each individual logged in the platform for 8.98 times,read for 17.1 articles,and each article was read by 91.89 times.There were doctor-patient interactions for 928 times,381 questions were asked,355 problems were solved,93.17%of problems were solved online,the average waiting time for online response was 19.6 hours.There were offline services for 22,169 times,waiting time of offline reservation was 3.1 days.Conclusion Post-hospital rehabilitation management platform for patients with gynecological malignant tumor has five characteristics:scientific,professional,practical,dynamic and convenient.It can promote patients'participation in rehabilitation management and rehabilitation after hospital,improve the efficiency of rehabilitation management,improve patients'rehabilitation experience.

关 键 词：妇科恶性肿廇 出院后医疗 康复护理 

分 类 号：R47[医药卫生—护理学]