机场旅客安检人员排班优化模式研究  

Study on Optimization of Work Pattern Problem for Airport Security Screeners

作　　者：赵振武[1,2] 李新源 崔文岳 ZHAO Zhen-wu;LI Xin-yuan;CUI Wen-yue(Air Transport Economics and Management Scientific Research Base,Civil Aviation University of China,Tianjin 300300,China;College of Economics&Management,Civil Aviation University of China,Tianjin 300300,China)

机构地区：[1]中国民航大学航空运输经济与管理科学研究基地,天津300300 [2]中国民航大学经济与管理学院,天津300300

出　　处：《工业工程与管理》2019年第5期81-86,96,共7页Industrial Engineering and Management

基　　金：国家自然科学基金资助项目(51304217);天津市高等学校人文社会科学研究项目(20102143);中国民航大学航空运输经济与管理科学研究基地开放式基金资助项目(EMBA01)

摘　　要：机场安检工作人员有着独有的1天2班制的排班模式,通过统计深圳机场连续9天各个时间段安检放行人数,运用排队论和整数规划对该机场现有模式进行分析,得出安检人力资源在满足高峰期需求的情况下,非高峰期存在人力资源大量浪费。在此基础上对单一的1天2班制的排班方式进行优化,将1天2班制和每天工作8小时的上班模式结合起来,提出了一种新的混合排班方式。分析对比两种排班方式,得出混合排班方式相对单一的1天2班制的排班方式既满足了旅客安检的需求,也节约了人力资源。Airport security staff has a unique two-teams-one-day schedule mode.After counting the number of security release in Shenzhen airport for 9 consecutive days and analyzing the existing work pattern of this airport according to the queuing theory and integer programming,it is concluded that there is a huge waste of human resources in the non-peak hour though the demand in the peak hour is satisfied.On that basis,the simple two-teams-one-day scheduling model is optimized,and it is proposed to mix the above pattern with a normal working pattern of 8 hours a day for dynamic arrangements.Based on the analysis and comparison of both scheduling models,it is concluded that the relatively simple two-teams-one-day scheduling model satisfies the needs of passenger security screening and saves the human resources.

关 键 词：机场安检人员排班 排队论 整数规划 优化 

分 类 号：O221.1[理学—运筹学与控制论]