门诊预约挂号管理系统应用微信小程序的实践与展望  

Practice and prospects of WeChat small program in clinic appointment registration management system

作　　者：王秋颖[1] 李昂[1] 张爱莹 WANG Qiuying;LI Ang;ZHANG Aiying(Humanity and Management college,Heilongjiang University of Chinese Medicine,Heilongjiang Province,Harbin 150040,China)

机构地区：[1]黑龙江中医药大学人文与管理学院

出　　处：《中国医药导报》2019年第28期170-173,185,共4页China Medical Herald

基　　金：黑龙江省大学生创新创业训练计划项目（201810228031）;黑龙江中医药大学教育教学研究项目（SJGY20180477）

摘　　要：微信小程序充分利用微信庞大的用户体量,以简化的开放接口对接各种资源,与微信订阅号、微信服务号平行,允许第三方自主开发场景和内容上载,为第三方和用户提供移动轻便式服务,是开展广泛信息传播和数据连接的传播工具。将微信小程序应用于门诊预约挂号管理系统能够为用户提供方便快捷、高效的服务,有利于优化医疗服务流程,有助于提升移动医疗服务的质量。通过调查研究发现目前微信小程序在门诊预约挂号管理系统应用中存在开通的公立医疗机构数量少、挂号功能质量不佳以及信息系统与腾讯医疗团队的对接合作不够深入的问题,提出“小程序+公众号+APP”打造移动医疗服务生态系统以及“小程序+社交分享”助力医疗机构服务优化的展望。WeChat small programs take full advantage of WeChat large user volume,in order to simplify the open interface docking of various resources,and WeChat subscription,and WeChat service,parallel,allow a third party independent development scenarios and upload content,for the third party and offer service of mobile portable,is extensive information transmission and the transmission of data connection tool.The application of WeChat small program in outpatient appointment registration management system can provide users with convenient,fast and efficient services,which is conducive to optimizing the medical service process and improving the quality of mobile medical service.Through investigation and research,it is found that there are problems in the application of WeChat small program in outpatient appointment registration management system,such as the number of public medical institutions opened,the quality of registration function is not good,and the connection and cooperation between the information system and tencent medical team is not deep enough.Putting forward the prospect of"small program+public account+APP"to build the mobile medical service ecosystem and"small program+social sharing"to help medical institutions optimize their services.

关 键 词：门诊预约 挂号管理 微信小程序 移动医疗 

分 类 号：R197[医药卫生—卫生事业管理]