基于用户信息的“双一流”高校图书馆学科服务研究  

Subject Service in Library of "Double First-class" University Based on User Information

作　　者：任欣欣[1] 张华[1] 王丽华[1] REN Xin-xin;ZHANG Hua;WANG Li-hua(Library of Jilin University,Changchun 130012,China)

机构地区：[1]吉林大学图书馆

出　　处：《情报科学》2019年第11期121-126,共6页Information Science

摘　　要：【目的/意义】阐述学科服务的实践模式,提出现阶段学科服务面临的挑战,旨在为提高学科服务能力提供指导。【方法/过程】借助网络平台,运用大数据、云计算对用户信息进行采集和分析,掌握用户的现实需求和潜在需求,提出学科服务是以用户需求为核心,以学科馆员为行为主体的服务形式。【结果/结论】转变学科服务思维,提高学科馆员服务能力,是完善学科服务体系和助力学科建设的重要因素。【Purpose/significance】This paper expounds the practice mode of subject service, and puts forward the challenge of subject service at the present stage, in order to provide guidance for improving subject service ability.【Method/process】With the help of the network platform and the application of big data and cloud computing to the collection and analysis of user information, the real and potential needs of users are mastered, and it is proposed that the subject service is a service form with the user demand as the core and subject librarian as the subject.【Result/conclusion】It is an important factor to improve the subject service system and promote the subject construction to change the subject service thinking and improve the subject librarian service ability.

关 键 词：用户信息 学科服务 学科馆员 双一流 

分 类 号：G252.6[文化科学—图书馆学]