基于PaaS平台的电信CRM系统开发运营方案研究与实践  

Research and Practice of Telecom Operators’ CRM system Based on PaaS Platform

作　　者：王倩[1] 施志铭 陈泳[1] 刘晓蓬 代武成 WANG Qian;SHI Zhiming;CHEN Yong;LIU Xiaopeng(IT department,China Telecom Co Shanghai Branch,Shanghai 200122)

机构地区：[1]中国电信股份有限公司上海分公司

出　　处：《微型电脑应用》2019年第12期132-137,共6页Microcomputer Applications

摘　　要：基于上海电信PaaS平台对互联网应用新型运营体系进行了探索和实践,通过对系统运营和业务运营进行了体系化的梳理,提出了采用面向对象的理念进行业务运营与开发一体化、可持续运营的观点,并阐述了具体设计方案和实现过程,同时从微服务复杂调用链视角下,阐述了应用开发与系统运营的分层解决方案。This paper focuses on a new type development and operation method of Web application system based on Shanghai Telecom’s PaaS Platform.The study investigates business operation and system operation,and compares the difference between traditional development method and new pattern development method.According to DevOps and sustainable operation,we present that object-oriented method can play role not only in development but also in operation.And we introduce the method that we use object-oriented in the CRM system reconfiguration.At the same time,we give a layering system operation solution under the scene of micro service invocation.

关 键 词：面向对象系统 PAAS平台 可持续运营 业务运营 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]