优质护理在儿科临床护理中的应用效果  

Application effect of high quality nursing in pediatric clinical nursing

作　　者：宋萍 SONG Ping(Department of Pediatrics,Xinyu Maternal and Child Health Hospital,Jiangxi Province,Xinyu 338025,China)

机构地区：[1]江西省新余市妇幼保健院儿科

出　　处：《中国当代医药》2020年第2期208-210,共3页China Modern Medicine

基　　金：江西省新余市科技计划项目(20183090841)

摘　　要：目的探讨优质护理在儿科临床护理中的应用效果。方法选取2016年6月~2019年2月我院收治的200例患儿,按照随机对照方法分为对照组和治疗组,每组各100例。对照组采用传统护理模式,治疗组在此基础上实施优质护理。比较两组护理服务质量评分、患儿住院期间护理与治疗依从性、护理差错事件发生情况以及出院时患儿家属护理满意度。结果治疗组健康宣教评分、服务态度评分、沟通交流能力评分、专业技术技能评分、对病情了解度评分、解决问题能力评分、对责任病房的管理评分均高于对照组,差异有统计学意义(P<0.05);治疗组住院期间护理与治疗总依从性高于对照组,护理差错事件发生率低于对照组,差异有统计学意义(P<0.05);治疗组家属护理总满意度高于对照组,差异有统计学意义(P<0.05)。结论优质护理能提升儿科护理服务质量和依从性,降低护理差错事件发生风险,值得临床推广应用。Objective To explore the application effect of high quality nursing in pediatric clinical nursing.Methods A total of 200 cases of pediatric patients admitted to our hospital from June 2016 to February 2019 were selected.According to the principle of randomized control,they were divided into control group and treatment group,100 cases in each group.The control group adopted the traditional nursing mode,while the treatment group carried out high quality nursing on this basis.The scores of nursing service quality,the compliance of nursing and treatment during hospitalization,the occurrence of nursing errors and the satisfaction of family members at discharge were compared between the two groups.Results The scores of health education,service attitude,communication ability,professional skills,disease understanding,problem solving ability and management of responsible ward in the treatment group were higher than those in the control group,the differences were statistically significant(P<0.05).The total compliance of nursing and treatment during hospitalization in the treatment group was higher than that in the control group,the incidence of nursing errors was lower than that of the control group,the differences were statistically significant(P<0.05).The total satisfaction of the family members in the treatment group was higher than that in the control group,the difference was statistically significant(P<0.05).Conclusion High quality nursing can improve the quality and compliance of paediatric nursing service and reduce the risk of nursing errors,which is worthy of clinical application.

关 键 词：优质护理 护理服务质量 依从性 护理差错事件 

分 类 号：R473.72[医药卫生—护理学]