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作 者:刘晓梅[1] 石斌娅[2] 赵晓君[3] 赵广秀[4] 张玉莲[5] 惠蓉[1] 吴红娟[1] Liu Xiaomei;Shi Binya;Zhao Xiaojun;Zhao Guangxiu;Zhang Yulian;Hui Rong;Wu Hongjuan(Department of Nursing,Shaanxi Provincial People's Hospital,Xi'an 710068,China;Department of Primary Medical Services,Shaanxi Provincial People's Hospital,Xi'an 710068,China;Department of Neurosurgery,Shaanxi Provincial People's Hospital,Xi'an 710068,China;The third Clinical Management Department,Shaanxi Provincial People's Hospital,Xi'an 710068,China;Director,Shaanxi Provincial People's Hospital,Xi'an 710068,China)
机构地区:[1]陕西省人民医院护理部,西安710068 [2]陕西省人民医院基层医疗服务部,西安710068 [3]陕西省人民医院神经外科,西安710068 [4]陕西省人民医院第三临床管理部,西安710068 [5]陕西省人民医院院长,西安710068
出 处:《中华现代护理杂志》2019年第36期4807-4809,共3页Chinese Journal of Modern Nursing
摘 要:目的评价医院陪护人员专业知识与技能对医院护理质量的影响及其培训效果。方法采用便利抽样法,选取西安市某三甲医院2017年1月—2018年12月的200名陪护人员作为研究对象,2018年1—12月的100名陪护人员为观察组,对其开展专业知识与技能培训;2017年1—12月未开展专业知识与技能培训的100名陪护人员为对照组。比较两组培训前后专业知识与技能、护理质量。结果观察组基础护理、生活照料、心理护理、功能康复、清洁照护、交流沟通得分均高于对照组,两组比较差异有统计学意义(P<0.05)。培训后,患者的健康教育知晓率、并发症发生率、安全事件发生率、满意度等方面,均优于培训前,培训前后比较差异有统计学意义(P<0.05)。结论受到专业知识与技能水平的限制,医院陪护人员的综合素质有待提高,加强对陪护人员的培训,不仅可以提高陪护人员自身的综合素质,还可提高医院护理质量,有利于医护行业的健康快速发展。Objective To evaluate the impact of the professional knowledge and skills of hospital attendants on the quality of hospital care and its training effect.Methods 200 accompanists from a ClassⅢGrade A hospital in Xi'an from January 2017 to December 2018 were selected as the subjects by convenient sampling.100 accompanists from January to December 2018 were used as observation groups to develop their professional knowledge and skills training;100 accompanists who did not carry out professional knowledge and skills training during from January to December 2017 were the control group.The professional knowledge and skills,quality of care were compared between the two groups before and after training.Results The scores of basic care,daily life care,psychological care,functional rehabilitation,cleansing care,and communication in the observation group were higher than those in the control group,and the differences between the two groups were statistically significant(P<0.05).After training,the patients'health education awareness rate,complication rate,safety incident rate,and satisfaction were better than before training,and the differences were statistically significant(P<0.05).Conclusions Due to the limitation of professional knowledge and skill level,the comprehensive quality of hospital accompanists needs to be improved.Strengthening the training of accompanists can not only improve the comprehensive quality of the accompanists themselves,but also improve the quality of hospital care,which is beneficial to the health and rapidity of the medical care industry.
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