论携号转网行为的私法规制  

The behavior of number portability by private laws

作　　者：冯鹏一 FENG Pengyi(China Academy of Information and Communications Technology,Beijing 100191,China)

机构地区：[1]中国信息通信研究院工业和信息化法律服务中心,北京100191

出　　处：《信息通信技术与政策》2020年第1期12-15,共4页Information and Communications Technology and Policy

摘　　要：以电信用户入网协议为切入点,电信用户的携号转网行为应受到《合同法》《消费者权益保护法》等私法规范的保护与限制。该行为引起的格式条款解释、合同终止、违约责任、损失赔偿等问题,不能仅靠《电信条例》等公法规范来调整。应当积极引导广大消费者用户以私法领域相关规定为依据,转变争议解决思维,拓宽纠纷处理途径,合理选择维权手段,以保护自身合法民事权益,与行业监管部门共同推动电信行业有序发展。With the telecommunication user s network access agreement as the starting point,the number portability of telecommunications users should be regulated by private laws such as the Contract Law,the Consumer Rights Protection Law,and other forms of interpretation.With regard to the termination of contracts,compensation for damages,and other issues,the industry regulator does not need to be involved too much.Users and consumers should be guided to change their dispute resolution thinking,broaden their dispute resolution channels,and protect the legitimate civil rights and interests of telecommunications users based on relevant regulations in the field of private law.

关 键 词：携号转网 入网协议 违约责任 消费者保护 

分 类 号：D923.6[政治法律—民商法学] F626.12[政治法律—法学]