快速康复模式下鼻内镜手术患者对护理服务满意度的相关性研究  

Study on the correlation of satisfaction with nursing services for patients undergoing nasal endoscopic surgery in rapid rehabilitation mode

作　　者：岑广芬 杨银深[1] 刘小婵[1] 梁金霞[1] 黎春菊 高洁碧[1] CEN Guangfen;YANG Yinshen;LIU Xiaochan;LIANG Jinxia;LI Chunju;GAO Jiebi(Department of Otolaryngology-Head and Neck Surgery,Zhongshan People’s Hospital,Guangdong,Zhongshan 528400,China)

机构地区：[1]广东省中山市人民医院耳鼻咽喉头颈外科,广东中山528400

出　　处：《中国医药科学》2020年第4期180-182,221,共4页China Medicine And Pharmacy

摘　　要：目的分析快速康复模式下鼻内镜手术患者对护理服务满意度的相关性。方法针对我院2018年6月~2019年5月收治的慢性鼻窦炎鼻内镜手术病例,按照简单随机抽样方法抽取134例作为研究对象,随机分成观察组(n=67)和对比组(n=67),对比组患者实施常规护理,观察组患者实施快速康复模式,比较不同组别护理前后SAS评分、并发症发生率及护理总满意率。结果两组患者护理前SAS评分比较差异无统计学意义(P> 0.05),经护理后两组护理后SAS评分比较差异有统计学意义(P <0.05),且两组护理后SAS评分均低于护理前,组间比较差异有统计学意义(P <0.05);观察组患者并发症发生率为1.49%,对比组患者并发症发生率为19.40%,观察组低于对比组,差异有统计学意义(P <0.05);观察组护理总满意率为95.52%,对比组护理总满意率为77.61%,观察组明显高于对比组,差异有统计学意义(P<0.05)。结论快速康复模式下鼻内镜手术患者可有效提高护理服务满意度,改善焦虑症状,减少并发症发生,具有极佳的临床应用价值。Objective To analyze the correlation of satisfaction with nursing services for patients undergoing nasal endoscopic surgery in rapid rehabilitation mode. Methods 134 cases of endoscopic surgery for chronic sinusitis admitted and treated at our hospital from June 2018 to May 2019 were selected as the study objects according to the simple random sampling method. Patients were divided into the observation group(n=67) and the control group(n=67) according to random method. Patients in the comparison group were given routine nursing, while patients in the observation group were given rapid rehabilitation. SAS score, incidence of complications, and total nursing satisfaction rate before and after nursing were compared between different groups. Results There was no statistically significant difference in SAS score between the two groups of patients before nursing(P > 0.05), but there was a significant difference in SAS score between the two groups after nursing(P < 0.05), and the SAS scores of the two groups after nursing were lower than those before nursing, the difference between the groups was statistically significant(P<0.05);The incidence of complications in patients in the observation group was 1.49%, while that in the comparison group was 19.40%, which was lower in the observation group than in the comparison group, with statistically significant difference(P < 0.05);The total nursing satisfaction rate in the observation group was 95.52%, while that in the control group was 77.61%, which was significantly higher in the observation group than in the comparison group, with statistically significant difference(P < 0.05). Conclusion Patients undergoing nasal endoscopic surgery in rapid rehabilitation mode can effectively improve the satisfaction with nursing services, improve the anxiety symptoms, and reduce the occurrence of complications, which has excellent clinical application value.

关 键 词：快速康复模式 鼻内镜手术 护理服务满意度 SAS评分 

分 类 号：R473.76[医药卫生—护理学]