基于SOR模型的突发公共卫生事件公众应急行为研究  

A Study on Citizen Health Emergency Behavior Based on SOR Model

作　　者：王义保[1] 王天宇 刘卓 李居超 Wang Yibao;Wang Tianyu;Liu Zhuo;Li Juchao(School of Emergency Management,China University of Mining and Technology,Xuzhou,Jiangsu;Urban Public Safety Management Think Tank,China University of Mining and Technology,Xuzhou,Jiangsu)

机构地区：[1]中国矿业大学应急管理学院 [2]中国矿业大学城市公共安全管理智库,江苏徐州221116

出　　处：《重庆社会科学》2020年第5期19-31,共13页Chongqing Social Sciences

基　　金：中国矿业大学新型冠状病毒防治科研攻关应急专项课题“突发公共卫生事件风险防范公众参与研究”(2020XGPY02)。

摘　　要：突发公共卫生事件中的公众自救互救行为非常重要,然而公众自救互救水平与自身应急意识、应急能力和应急行为紧密相关。以新冠肺炎疫情事件为例,引入认知心理学SOR理论构建"事件刺激-应急意识-应急行为"关系模型,运用结构方程模型分析疫情事件刺激与公众应急意识、公众应急行为之间的链式逻辑。研究发现,事件刺激对公众应急感知意识、认知意识、信任意识具有显著正向影响,而公众应急感知意识与应急行为之间存在一定偏差。由此,从政府、媒体和公众途径,提出纠正突发公共事件中公众应急感知意识与应急行为之间偏差的措施,对于提升公众自救互救能力和完善社会应急举措具有重要意义。to explore the impact of public health emergency events and public emergency consciousness,public emergency behavior, improve the public emergency ability, improve the deviation between emergency consciousness and action, overall enhance the social emergency force, this paper takes Novel coronavirus pneumonia event in wuhan as an example, introduces the SOR model, constructs the influence model of "event stimulus--emergency consciousness--emergency behavior", and applies the structural equation model to analyze the correlation between the outbreak event stimulus, public emergency consciousness and public emergency behavior. The study found that the event stimulus has a significant positive impact on public consciousness of emergency response, public consciousness of emergency response and public consciousness of emergency trust. Public consciousness of emergency response and public consciousness of emergency trust have a significant positive impact on public emergency response behavior, public emergency response behavior and public emergency improvement behavior. There is still a certain deviation between public consciousness of emergency response and public emergency response behavior. Based on the above research, suggestions are put forward to reduce the deviation between public consciousness of public emergency and public emergency behavior from the perspectives of the government, the media and the public.

关 键 词：新冠肺炎疫情 突发公共卫生事件 公众应急行为 SOR模型 

分 类 号：D035[政治法律—政治学]