医院人文管理氛围对护士留职意愿的影响研究  

The influence of humanistic management atmosphere on nurses′intention to stay

作　　者：薛婷 姜文彬[2] 卢晓虹[3] 陈强[4] 王淑云[5] 马梦迪 姜永梅[2] Xue Ting;Jiang Wenbin;Lu Xiaohong;Chen Qiang;Wang Shuyun;Ma Mengdi;Jiang Yongmei(Qingdao University School of Nurse,Qingdao 266021,China;Management Department of Nursing and Hospital Infection,the Affiliated Hospital of Qingdao University,Qingdao 266000,China;Cardiology Department,the Affiliated Hospital of Qingdao University,Qingdao 266000,China;Department of Urology,the Affiliated Hospital of Qingdao University,Qingdao 266000,China;Department of Gastrointestinal Surgery,the Affiliated Hospital of Qingdao University,Qingdao 266000,China)

机构地区：[1]青岛大学护理学院,266021 [2]青岛大学附属医院护理与医院感染管理处,266000 [3]青岛大学附属医院心内科,266000 [4]青岛大学附属医院泌尿外科,266000 [5]青岛大学附属医院胃肠外科,266000

出　　处：《中华医院管理杂志》2020年第2期160-164,共5页Chinese Journal of Hospital Administration

摘　　要：目的探讨当前医院组织环境下人文管理氛围对护士留职意愿的影响,为稳定护理人才队伍提供参考。方法采用便利抽样法,于2019年5月应用一般资料调查问卷、护士人文管理感知问卷以及护士留职意愿问卷对山东省5所三级医院1044名临床护士进行调查。以人口统计学因素及护士对医院人文管理感知量表4个维度为自变量,护士留职意愿总分作为因变量进行逐步回归分析。结果三级医院护士人文管理感知总分为(166.70±29.42)分,留职意愿总分为(23.30±4.29)分。医院护士人文管理感知与留职意愿呈正相关(P<0.05),其人才管理感知、情感管理感知和文化管理感知维度与护士职称、工作年限、聘用形式可解释留职意愿27.5%的变异。结论护士的留职意愿处于中上水平,这与医院的人文管理方式有一定的关系。护士人文管理感知对留职意愿有正性预测作用,尤其是人才管理、情感管理和文化管理方面。医院管理者应完善人文管理模式,增强护士对医院人文管理的感知程度,以稳定护理队伍,提高护士留职意愿。Objective To explore the influence of humanistic management atmosphere on nurses′intention to stay in hospital,so as to provide reference for stabilizing nursing team.Methods The convenience sampling method was used to investigate 1044 clinical nurses in 5 tertiary hospitals in Shandong province by using the general information questionnaire,nurses′perception of humanistic management questionnaire and nurses′intention to stay questionnaire in May 2019.Four dimensions of demographic factors and nurses′perception of hospital humanistic management were used as independent variables,and the total score of nurses′intention to stay was used as dependent variable for stepwise regression analysis.Results The total scores of humanistic management perception and intention to stay were 166.70±29.42 and 23.30±4.29 respectively.There was a positive correlation between humanistic management perception and intention to stay(P<0.05).The three dimensions of human management perception,emotional management perception and cultural management perception,as well as the professional title,working years and employment form could explain 27.5%of variation.Conclusions The nurses′intention to stay is in the middle and upper level,which is related to the hospital′s humanistic management.The perception of humanistic management of nurses has a positive predictive effect on the intention to stay,especially in talent management,emotional management and cultural management.Hospital managers should improve the humanistic management mode,enhance nurses′perception of humanistic management in order to stabilize the nursing team and improve nurses′intention to stay.

关 键 词：护理人员 人文管理 留职意愿 护理管理 相关性 

分 类 号：R47[医药卫生—护理学]