网络医疗咨询中建议回复语的语用延展研究  

Pragmatic Elasticity of Responses to Advice-soliciting in Online Medical Counseling

作　　者：杨娜[1] 任伟[2] Yang Na;Ren Wei(Zhejiang Gongshang University,Hangzhou 310018,China;Beihang University,Beijing 100191,China)

机构地区：[1]浙江工商大学,杭州310018 [2]北京航空航天大学,北京100191

出　　处：《外语学刊》2020年第4期1-8,共8页Foreign Language Research

基　　金：国家社科基金一般项目“网络会话分析视角下的建议话语语用能力构建研究”(18BYY221)的阶段性成果。

摘　　要：延展指言语表达的可变性,在医患沟通中较为常见。本文以网络医疗咨询中的互动序列为例,分析与探讨医生建议类回复言语行为延展策略及其语用效果。研究表明,高评类医生擅长使用多行为延展策略,而低评类医生的延展策略意识较低,回复行为单一。言语行为延展是身份构建的重要语用资源;延展通过模糊语和言语行为语步策略操控得以实现;延展的语步策略调节性越强,延展背后所构建的身份可接受性越强。Elasticity refers to the stretchability of language in use, which appears frequently in doctor-patient interactions. By analyzing interactional sequences extracted from online medical counseling(OMC), this article explored the elastic strategies and the effects of a doctor’s speech acts in response to advice-seeking. Findings show that highly-rated experts in OMC employed more multiple stretching speech acts, while lowly-rated experts had weak pragmatic consciousness in the use of multiple stretching acts, with a preference for the singular ones. The study suggests that the elasticity of speech acts is an important pragmatic resource of identity construction. Elasticity is performed through the agent of vague language and sequential control of the speech act movements. The more elasticity one pursues in interaction, the more acceptableness is approachable.

关 键 词：延展 网络医疗咨询 延展性言语行为 语步 身份 

分 类 号：H030[语言文字—语言学]