疫情防控期间电子资源远程服务面临的挑战与对策  

Challenges and Countermeasures of Electronic Resources Remote Service in University Library During Epidemic Prevention and Control

作　　者：熊拥军[1] 李哲 陈春颖[1] Xiong Yongjun;Li Zhe;Chen Chunying(Library of Central South University,Changsha 410083)

机构地区：[1]中南大学图书馆,长沙410083

出　　处：《图书情报工作》2020年第15期33-39,共7页Library and Information Service

摘　　要：[目的/意义]针对高校图书馆在疫情防控期间电子资源远程服务所面临的新问题,为有效提升远程服务能力和服务效率提供可借鉴方法。[方法/过程]基于高校实践和文献的调研,分析电子资源6种远程服务方式各自的优势和不足,从图书馆的技术、服务、资源和馆员四要素探究疫情背景下电子资源远程服务面临的挑战,并提出应对策略。[结果/结论]电子资源校外远程服务将会是多种方式并存,联合认证接入方式最具潜力。图书馆在与数据商的合作与博弈中,应重视用户在校外获取资源的权益。经历这次疫情,图书馆电子资源远程服务能力将得到进一步改善。[Purpose/significance]In view of the new problems faced by the remote service of electronic resources in university library during the period of epidemic prevention,this paper provides a reference method for improving the remote service ability and service efficiency.[Method/process]Based on the investigation of the practice and literature in university library,this paper analyzed the advantages and disadvantages of the 6 remote service modes,this paper explored the challenges under the background of epidemic situation from the 4 elements of technology,service,resources and librarians of the library,and put forward countermeasures.[Result/conclusion]There will be many kinds of remote services out of school for electronic resources,and united authentication will have the most potential.In the cooperation and game between the library and the data provider,we should attach importance to the rights of readers to obtain resources outside the school.Through this epidemic situation,the remote service ability of library electronic resources outside school will be further improved.

关 键 词：疫情防控期间 高校图书馆 电子资源 远程服务 

分 类 号：G250.73[文化科学—图书馆学]