后真相时代校园危机管理如何实现“抽薪止沸”?  

How Can Campus Crisis Management Realize “Pull Out Firewood and Stop Water Boiling in a Pot” in the Post-truth Era?

作　　者：张桂蓉[1] Zhang Guirong

机构地区：[1]中南大学公共管理学院,湖南长沙410083

出　　处：《南京社会科学》2020年第7期77-84,106,共9页Nanjing Journal of Social Sciences

基　　金：中南大学前沿交叉专项基金项目“重大传染病疫情应急体系的触发与运行机制研究”的阶段性成果。

摘　　要：校园安全事件是"高愤怒+高敏感"性事件,在后真相时代极易引发"群体极化现象",导致事件"由小到大,由大到炸"的恶性后果。本文认为,危机信息治理是校园危机管理的关键。据此,本文提出基于社会风险放大理论,并与校园安全事件周期、校园危机管理周期、信息治理周期一一对应的校园危机信息治理模型,进而以一起食品安全事件为典型案例展开实证分析,提出后真相时代以危机信息治理为核心的校园危机管理新方案。Campus security incidents are"high anger+high sensitivity"events,which easily lead to"group polarization"in the post-truth era,resulting in the vicious consequences of"from small to large,from large to explosive".Therefore,this paper argues that crisis information governance is the key to campus crisis management.Accordingly,in this paper,the author proposes a campus crisis information governance model which is based on the theory of social risk amplification and corresponding to the campus security incident cycle,campus crisis management cycle and information governance cycle,and analyse a food security event as typical cases,put forward new campus crisis management plan to take the crisis information governance as the core in the post-truth era.

关 键 词：校园安全 后真相 校园危机管理 风险放大 危机信息治理 

分 类 号：D632.9[政治法律—政治学]