新型冠状病毒肺炎疫情下我国医患关系的问卷调查研究  

A questionnaire survey on doctor-patient relationship in China under the COVID-19 epidemic

作　　者：高玉雷[1] 王紫怡 归咏刚[1] 王毅[2] 寿松涛[1] 柴艳芬[1] 芦文丽 Gao Yu-lei;Wang Zi-yi;Gui Yong-gang;Wang Yi;Shou Song-tao;Chai Yan-fen;Lu Wen-li(Department of Emergency Medicine,General Hospital of Tianjin Medical University,Tianjin 300052,China)

机构地区：[1]天津医科大学总医院急诊医学科,天津300052 [2]天津医科大学总医院神经外科,天津300052 [3]天津医科大学公共卫生学院流行病与卫生统计学系卫生统计学教研室,天津300070

出　　处：《中国急救医学》2020年第8期753-758,共6页Chinese Journal of Critical Care Medicine

摘　　要：目的评估新型冠状病毒肺炎(COVID-19)疫情对我国医患关系的影响及医务工作者感动我国人民群众的程度.方法2020年2月18日至2020年3月11日通过“问卷星”平台,采用横断面研究,对问卷进行结构化设计并开展调查.结果共收集9891份问卷,有效率99.78%;疫情发生后,完全尊重和信任医务工作者的比例分别由38.84%上升至61.15%、28.59%上升至35.53%,除地区分布外,其他人口学特征人群对医务人员的尊重和信任程度均增加,差异有统计学意义(P<0.05);超过40%调查对象不认同医务工作者是服务行业,特别是疫情发生后,48.9%调查对象完全不认同该观点,18.82%调查对象对该观点的认同程度降低,各人口学特征人群对该观点的认同程度降低,差异有显著统计学意义(P<0.01);各亚组人群以被医务工作者感动程度上升为主,差异有统计学意义(P<0.05).结论在COVID-19疫情中,医务工作者通过牺牲和奉献营造了良好的医患氛围,COVID-19疫情或能成为改善医患关系的契机.Objective To evaluate the influence of the coronavirus disease 2019(COVID-19)on doctor-patient relationship in China and the extent to which medical workers moved the Chinese people.Methods From February 18 to March 11,2020,a cross-sectional study was conducted to structural design and investigate powered by www.wjx.cn(a plaform providing functions equivalent to Amazon Mechanical Turk).Results A total of 9891 questionnaires were collected with an effective rate of 99.78%.After the outbreak of the epidemic,the proportion of fully respecting and trusting medical workers increased from 38.84%to61.15%and 28.59%to 35.53%,respectively.Except the regional distribution,the respect and trust for medical workers among other demographic groups increased,and the differences were statistically significant(P<0.05).More than 40%of the respondents did not agree that medical worker were service industry,especially after the outbreak of the epidemic,48.9%of the population totally did not agree with this viewpoint,18.82%of the population had a lower degree of identification with this viewpoint,and the difference was statistically significant(P<0.01).The majority of the subgroups were moved by medical workers,and the difference was statistically significant(P<0.05).Conclusion In the COVID-19 epidemic,medical workers created a good doctor-patient atmosphere with sacrifices and dedication.The COVID-19 epidemic may provide an opportunity to improve doctor-patient relationship.

关 键 词：新型冠状病毒肺炎(COVID-19) 医患关系 尊重 信任 服务 

分 类 号：R197.3[医药卫生—卫生事业管理]