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作 者:杨凯[1] 曹淑卿[1] YANG Kai;CAO Shu-qing(Tianjin Eye Hospital)
机构地区:[1]天津市眼科医院
出 处:《医院管理论坛》2020年第7期65-68,共4页Hospital Management Forum
基 金:天津市医院协会医院管理研究项目,编号:2017zch16。
摘 要:目的研究基于整数规划和变换规则优化算法的手术室护士排班模型对临床护理排班工作满意度及工作质量的影响。方法以某三甲专科医院手术室2018年10月至2019年9月护士运用基于整数规划和变换规则优化算法的排班模型进行排班为观察组,2017年10月至2018年9月按照传统人工排班模式管理为对照组,比较两组护士对排班的满意度和医生对其护理质量的评分。结果观察组护士员对排班方案满意度(合作满意度、工作量满意度、人性化需求满意度)高于对照组,观察组医生对护理质量评分(技术规范、工作流程、应急处理、器械护士配合度、巡回护士配合度)高于对照组,差异具有统计学意义(p<0.05)。结论基于整数规划和变换规则优化算法的手术室护士排班模型可以提高护士满意度和护理质量。Objective To research the effect of nurse shift scheduling model based on optimization algorithm of integer programming and transformation rule on the satisfaction with clinical nursing scheduling and quality of work.Methods The nurses from October 2018 to September 2019 in the operating room of a tertiary specialist hospital were taken as the observation group,and nurse shift scheduling model based on optimization algorithm of integer programming and transformation rule was adopted.The nurses from October 2017 to September 2018 were taken as the control group,and the traditional manual shift scheduling mode was used.The two groups were compared for the satisfaction of nurses with nursing shift scheduling and doctors’evaluation of nursing quality.Results The satisfaction degree(cooperation satisfaction,workload satisfaction,humanistic demand satisfaction)with the shift scheduling model of the nurses in the observation group was higher than that in the control group.The scores of nursing quality evaluated by the doctors were higher in the observation group(technical specifications,workflow,emergency addressing,equipment nurse cooperation,patrol nurse cooperation)were higher than those in the control group,and the differences were statistically significant(p<0.05).Conclusion The nurse shift scheduling model based on optimization algorithm of integer programming and transformation rule can improve the satisfaction of nurses and nursing quality.
分 类 号:R192.6[医药卫生—卫生事业管理]
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