公众心理危机社会环境影响因素研究——基于新冠肺炎疫情期间的调查  

Research on the Influencing Factors of Social Environment of Public Psychological Crisis——Based on the Survey During the Epidemic of COVID-19

作　　者：唐燕儿[1] 孔维肯 TANG Yan-er;KONG Wei-ken(Education College, Jinan University, Guangzhou 510632, China;School of Public Administration and Emergency Management, Jinan University, Guangzhou 510632, China)

机构地区：[1]暨南大学教育学院,广东广州510632 [2]暨南大学公共管理学院/应急管理学院,广东广州510632

出　　处：《东北大学学报（社会科学版）》2020年第5期49-55,共7页Journal of Northeastern University(Social Science)

基　　金：国家社会科学基金资助项目(16BSH092)。

摘　　要：作为一起突发公共事件,新冠肺炎疫情引发起公众恐慌、焦虑、抑郁等心理危机。政府信任和社会支持被学界视为影响公众心理危机的社会环境因素,但尚缺乏有力的实证证据加以验证。为此,研究探讨政府信任和社会支持对公众心理危机的影响具有重要的理论与现实意义。通过对新冠肺炎疫情期间公众问卷调查数据进行回归分析,发现公众的政府信任有利于降低其心理危机,但非正式社会支持反而增加了公众的心理危机。因此,增强政府信任和防范非正式社会支持的负面作用是缓解公众心理危机的有效途径。As a public emergency,COVID-19 epidemic has caused public panic,anxiety,depression and other psychological crises.Government trust and social support are considered by academic circles as social environmental factors affecting the public psychological crisis,but there is still a lack of strong empirical evidence to verify.Thus,it has important theoretical and practical significance to study the impact of government trust and social support on the public psychological crisis.Through regression analysis of public questionnaire survey dada during the pandemic,it is found that government trust has helped reduce public psychological crisis,but informal social support has increased public psychological crisis.Therefore,strengthening government trust and preventing the negative effects of informal social support are effective ways to alleviate public psychological crisis.

关 键 词：心理危机 政府信任 非正式社会支持 突发公共事件 

分 类 号：C912.6[经济管理]