基于微信公众号的高校图书馆应急信息服务研究  

Research on Emergency Information Service Based on WeChat of University Library

作　　者：孙波[1] 杨茗惠 刘丁[1] 白璐 李婧[1] Sun Bo;Yang Minghui;Liu Ding;Bai Lu;Li Jing(Library of Northeast Normal University)

机构地区：[1]东北师范大学图书馆,长春130024

出　　处：《图书馆》2020年第9期98-103,共6页Library

基　　金：国家社会科学基金重点项目“基于云计算的国家数字学术信息资源安全保障体系构建研究”(项目编号:14ATQ008)研究成果之一。

摘　　要：文章对抗疫期间42所一流大学图书馆微信公众号进行调研,测算微信传播指数,依据8个指标分析服务内容。面对突发公共卫生事件,一流大学图书馆微信传播影响力较高,服务的时效性、移情性、全面性、特色性和精准性较强,但易用性、交互性和吸引性有待提高。高校图书馆应总结经验,精准施策,提升应急信息服务能力。During the anti-epidemic period,the WeChat official account of 42 first-class university libraries are investigated to calculate the spread index of WeChat and analyze the service contents according to 8 indicators.In the face of public health emergencies,first-class university libraries'WeChat communication influence is relatively high,and the timeliness,empathy,comprehensiveness,characteristic and accuracy of services are relatively strong,but the ease of use,interactivity and attractiveness remain to be improved.University libraries should sum up experience,implement precise policies,and improve emergency information service capabilities.

关 键 词：微信公众号 高校图书馆 应急信息服务 

分 类 号：G252[文化科学—图书馆学]