基于老年特征分类的移动产品界面优先级研究  

Priority of Mobile Product Interface Based on Feature Classification of the Elderly

作　　者：张郅政[1] 张利[2] 李亚军[1] ZHANG Zhi-zheng;ZHANG Li;LI Ya-jun(Nanjing University of Science and Technology,Nanjing 210094,China;Purdue University,West Lafayette 47906,USA)

机构地区：[1]南京理工大学,南京210094 [2]普渡大学,西拉法叶47906

出　　处：《包装工程》2020年第18期249-257,共9页Packaging Engineering

基　　金：国家社科基金项目“社区养老服务中心支撑下的居家养老模式研究”(16BSH127);江苏省研究生科研与实践创新计划项目“基于视觉认知补偿的信息交互适老化设计研究”(KYCX17_0301)。

摘　　要：目的针对老年用户群体的特征转变,探究老年用户对于移动产品界面用户体验的优先级,对老年用户的用户体验因素进行量化分析研究,准确掌握影响老年用户产品使用主动性的因素,从而提高老年用户产品满意度。方法对一百名老年用户的主观性评价进行因子分析和聚类分析,以特征分类作为划分老年用户的依据,通过层次分析法分析不同类型的老年特征用户对应的界面用户体验优先级,最终通过建立判断矩阵确定用户体验的优先级。结果数据表明,四类老年特征用户对移动产品用户界面的界面元素偏好,以及用户体验优先级具有显著的差异性,不同类型的用户特征对产品界面用户体验的可用性和满意度产生了影响。结论提出了提高移动产品界面可用性的研究途径,通过用户体验优先级把握老年用户移动产品的可用性范围,大幅减少设计修改和迭代的过程,从而帮助设计人员掌控准确的用户体验与交互设计方向。The work aims to explore the priority of the mobile product interface user experience by the elderly users in view of their feature transformation and carry out quantitative analysis and research on the experience factors of the elderly users to accurately master the factors affecting the initiative of the elderly users to use products,thus improving their satisfaction.Factor analysis and cluster analysis were performed on the initiative of one hundred elderly users.Through the analytic process,the user experience priorities of different elderly users were analyzed with feature classification as the basis to divide the elderly users,and the judgment matrix was established to determine the user experience priority.Four types of elderly feature users had significant differences in interface element preference and user experience priorities for mobile product user interfaces.Different types of user features could affect the usability and satisfaction of the product interface user experience.A research approach to improve the usability of mobile product interface is proposed,which can master the usability range of mobile products for the elderly users and reduce design modification and iteration through user experience prioritization,thus helping designers control accurate user experience design and interaction design.

关 键 词：老年特征 移动产品 优先级 用户界面 

分 类 号：TB472[一般工业技术—工业设计]