深圳市医务人员职业倦怠的影响因素研究  

Studying on The Factors to Influence The Job Burnout of Medical Staffs in Shenzhen City

作　　者：江舜杰 汪文新[2] 杨雪[3] 田怀谷[4] 陈美林 Jiang Shunjie(The Cancer Hospital of the University of Chinese Academy of Sciences,East Banshan Road,Gongshu District,Hangzhou,P.R.China)

机构地区：[1]中国科学院大学附属肿瘤医院(浙江省肿瘤医院),浙江杭州310022 [2]江苏大学管理学院 [3]江苏大学附属医院 [4]北京大学深圳医院

出　　处：《中国卫生事业管理》2020年第9期709-712,共4页Chinese Health Service Management

基　　金：国家自然基金面上项目"基于双重契约驱动的公立医院医师职业精神塑造机制及政策选择"(71673121);江苏省研究生科研与实践创新计划项目"基于心理契约视角的医生职业倦怠产生机制及激励策略研究"(KYCX17_1748);深圳市科创委基础研究自由探索项目"心理契约视角下医生职业倦怠产生机制及干预策略研究"(JCYJ20160428171509109)。

摘　　要：目的:通过实地调查深圳市医务人员的职业倦怠情况,并对职业倦怠的影响因素进行分析,为相关部门更好的解决深圳市医务人员的职业倦怠问题提供参考。方法:运用自编的调查表和修订后的CMBI量表对938医务人员进行调查,采用描述性统计分析和协方差分析等方法对所得数据进行统计学分析。结果:职业倦怠的总体得分情况为2.53±0.443,其中,情感衰竭维度3.05±0.753,人格解体维度1.63±0.429和成就感降低维度2.49±0.571,医务人员的职业倦怠受医务人员的幸福度、健康状况、对本专业的兴趣、对科研的兴趣、能否赶上医学知识发展的速度、自愿去学习(或工作)和是否有行政管理职务的影响显著,三类医务人员职业倦怠的差异没有统计学意义。结论:医院要调整激励策略、培养医务人员的专业兴趣、改善医务人员的“保健”因素、注重医务人员的健康水平,提升医务人员科研水平和幸福度,从不同角度出发,来缓解医务人员的职业倦怠现状。Objective To explore the occupational burnout of medical staffs in Shenzhen by field investigation,analyze its influencing factors,and provide references for relevant departments to solve the problem.Methods 938 medical staffs were surveyed with self-made questionnaires and revised CMBI scales.Data was analyzed with descriptive statistical analysis and covariance analysis.Results The total score of job burnout was 2.53±0.443,of which the score of emotional exhaustion dimension was 3.05±0.753,score of personality disintegration dimension was 1.63±0.429,and score of sense of achievement reduction was 2.49±0.571.The medical staffs' occupational burnout was significantly influenced by the medical staffs*happiness and health status,interest in profession,interest in research,speed at which medical knowledge can be developed,willingness to study(or work),and administrative duties.There had no significant difference in job burnout among the three types of medical staffs.Conclusion It is suggested for the hospitals to adjust the incentive strategy,cultivate the medical staffs' professional interest,improve the health care factors of medical staffs,pay attention to their health,promote the scientific research and happiness of medical staffs,which can relieve the occupation burnout of medical staffs.

关 键 词：深圳 医务人员 职业倦怠 影响因素 

分 类 号：R197.3[医药卫生—卫生事业管理]