以人为本,提高企业质量管理水平  

Putting People First to Improve Quality Management Level of Enterprises

作　　者：马南[1] MA Nan(46^th Research Institute,China Electronics Technology Group Corporation,Tianjin 300220,China)

机构地区：[1]中国电子科技集团公司第四十六研究所,天津300220

出　　处：《天津科技》2020年第10期13-14,19,共3页Tianjin Science & Technology

摘　　要：产品质量是企业形象的表现,是顾客满意与否的主要因素。在影响质量的诸多因素中,"人"是最根本、最关键的因素。只有真正提高"人"的质量意识和水平,才能真正提高企业的质量管理水平,最终提高企业的核心竞争力。基于质量管理工作在企业中的重要性,通过分析目前企业存在的问题,从影响产品质量的六大因素中"人"要素入手,阐述了如何切实有效提高企业的质量管理水平。Product quality is the performance of corporate image and the main factor of customer satisfaction.Among the many factors that affect the quality,“people”is the most fundamental and key factor.Only by improving the quality consciousness and level of“people”,the quality management level of enterprises can be improved,and the core competitiveness of enterprises can ultimately be improved.Based on the importance of quality management in enterprises,the problems existing in enterprises at present are analyzed.Starting with the“people”element among the six major factors that affect product quality,this paper explains how to effectively improve the quality management level of enterprises.

关 键 词：质量管理 人 企业 意识 

分 类 号：F253.3[经济管理—国民经济]