多措并举有效提高智慧就医实践  

To effectively improve the utilization rate of intelligent outpatient service by multiple measures

作　　者：潘锋君[1] 郑小芳[1] 吴曙霞[1] 何登伟[1] PAN Fengjun;ZHENG Xiaofang;WU Shuxia;HE Dengwei(Lishui Central Hospital,No.289,Kuocang Road,Liandu District,Lishui,323000,Zhejiang Province,PRC)

机构地区：[1]丽水市中心医院,浙江省丽水市323000

出　　处：《中国医院》2020年第10期59-61,共3页Chinese Hospitals

基　　金：丽水市科技计划项目(2020KJGG08)。

摘　　要：随着医院信息化建设的推进,门诊智慧就医方式也不断得到优化改进,给门诊就医带来了极大的便利。但是市民对智慧就医方式知晓率并不高,这与门诊医护人员自身知晓度、业务引导主动性及落实执行力相关。丽水市中心医院通过设置专职信息管理员、加强门诊医护人员业务培训提高自身知晓率、制定考核机制强化推进智慧就医使用等举措取得了明显的成效,进一步提升了门诊就诊效率及服务品质。With the advancement of hospital information construction,the intelligent outpatient service has been constantly optimized and improved to offer great convenience for the outpatient service.However,the public's awareness rate of intelligent outpatient service is not high,which is related to the self-awareness,business guidance initiative and implementation ability of outpatient medical staff.Our hospital has made remarkable achievements in setting up full-time information administrators,strengthening the professional training of outpatient medical staff to improve the self-knowledge rate,and formulating assessment mechanisms to strengthen the utilization of intelligent medical service.This paper summarizes and introduces the experience of our hospital in improving the utilization rate of intelligent medical service,and discusses it together with a view to further improving the efficiency and service quality of outpatient service.

关 键 词：信息管理员 业务培训 考核机制 智慧就医 

分 类 号：R197.32[医药卫生—卫生事业管理]